Can I get a pre-purchased hose reel installed?
This installation offer is currently available for hose reels purchased from Bunnings. Once you have purchased your hose reel from our wide range, we can help you organise your installation at the Special Orders Desk.
How much does it cost?
Our Hose Reel Installation service is available from $69 for installation of one hose reel. Installation of more than one hose reel will incur additional charges.
Does Bunnings offer any other installation services?
Do I have to buy a hose reel from Bunnings?
Yes, installation is provided as an additional service to install hose reels purchased from our wide range.
How does Bunnings' in-home installation work?
Purchase a hose reel at Bunnings and pick up an installation information card. Installation can be organised in-store at the Special Orders desk.
How do I use my information card?
Follow the instructions on the Hose Reel Installation information card to arrange installation in-store.
What is the time between purchase and installation?
After you have purchased your hose reel and installation, you can arrange a time that is convenient for both you and the service agent.
Where do I find an information card?
Installation information cards are located in the watering aisle or at the Special Orders desk in-store.
Who can I speak to in-store about installation?
You can speak to any team member at the Special Orders desk or your in-store watering expert.
Does Bunnings guarantee the quality of service?
All works carried out will be warranted by the service agent.
How do I return a product that has been installed?
How long will installation take?
This will vary depending on your installation requirements. For more detail regarding installation times please discuss with your service agent.
What if I am unhappy with the installation?
What if my service agent requires additional parts?
If additional parts are required, the customer will pay the service agent directly on the day of installation.
Who do I speak to if I have any installation problems?
Who will install my hose reel?
An Install Ezi service agent.
Will you take away my old hose reel?
No. The safe disposal of the old hose reel is the customer's responsibility.
How do I pay for my Hose Reel Installation?
You can pay for your Hose Reel Installation in-store at your local Bunnings. Simply speak to a team member and purchase at the Special Orders desk.
If the hose reel I buy is advertised for a cheaper price, will you match it?
If you find a competitor's lower price on the same stocked item, we'll beat it by 10%. Don't forget, our price guarantee excludes trade quotes, stock liquidations and commercial quantities.
What is your returns policy?
How do I return a product that is currently installed?
How long will it take to receive my refund?
How will I receive my refund?
I have changed my mind, can I get a refund on my installation?
One of the products installed has an installation issue, can I get a refund?
One of the products installed is faulty, what are my options?
The item installed was the wrong size/colour, will you exchange it?
What is your returns policy for Hose Reel Installation?
What are the terms and conditions?
Please ensure you have read our terms and conditions for the Hose Reel Installation service.
Bunnings Group Limited requires builders' licences and security licences in certain circumstances and is licensed as follows:
SA: Builder Licence No: BLD 248065;
QLD: QBCC Act Licence No: 1191280;
NSW: Builder Licence No: 186807C Tel: (03) 8831 9777
VIC Security Licence No: 954-386-50S
QLD Security Licence No: 4251838