We can install your new split system
When selecting an air conditioner for your home, the size and type of room it is going to be installed in should be considered. To best gauge the size of the unit you require, refer to the supplier brochures available in the aisle or at the Special Orders desk.
Standard installation includes back-to-back installs with the price determined by the size of the unit and whether the installation is taking place on a single or double storey home. Installation pricing is representative of a standard installation for a split system unit. Installations that do not meet these conditions will be classified as a non-standard installation and additional charges may be applicable.
Standard back-to-back installation is a split system with two main components – a wall mounted indoor unit with an outdoor unit positioned directly below on a single storey dwelling.
A double storey installation is a split system with two main components – a wall mounted indoor unit that is mounted on the second storey of a dwelling and an outdoor unit mounted outside at ground level directly below the indoor unit. If mounting outside unit onto a wall, brackets are an additional cost.
Can I get a pre-purchased air conditioner installed?
Do Bunnings offer any other installation services?
If your installation is not considered standard, or if you are unsure of the installation type you require, we can organise a Measure & Quote for you.
The quote will include all pricing and charges needed to install a new, replacement or non-standard air conditioner in your home.
Is my home eligible for a Measure & Quote?
What is included in my installation quote?
The quote will include all pricing and charges based on Bunnings installation pricing structure needed to install a new, replacement or non-standard air conditioner in your home.
How much will my installation quote come to?
You will be provided with a quote based on the current Bunnings installation pricing structure. This will exclude the price of a product.
What happens after my consultation?
Your Bunnings store will contact you to discuss payment options when your quote is ready. Once payment is made, a licensed installer will contact you to organise an installation date.
How does Bunnings' in-home installation work?
Purchase your air conditioner at Bunnings and pick up an installation information card. Installation can be organised in-store at the Special Orders desk.
How do I use my information card?
Follow the instructions on the New or Replacement Air Conditioner Installation information card to arrange installation in-store.
Where do I find an information card?
Installation information cards are located in the air conditioner aisle or at the Special Orders desk in-store.
Do I have to buy an air conditioner from Bunnings?
Yes, installation is provided as an additional service for air conditioners purchased from our wide range.
Who can I speak to in-store about installation?
You can speak to any team member at the Special Orders desk or your electrical expert.
What is the time between purchase and installation?
After you have purchased your air conditioner and installation, you can arrange a time that is convenient for both you and the service agent.
Which Air Conditioner brands are available for installation?
We can arrange installation of any split system air conditioner purchased from a Bunnings location.
Will the installer bring the air conditioner system to my home on the day of install?
No. The customer is required to have the split system air conditioner on site prior to the commencement of the install. As an additional service The Special Orders desk can assist you with delivery of your purchased unit.
How far will the installer travel to install my air conditioner unit?
Travel up to 35km from the store booking your installation is included. If the installer is required to travel further than 35km from the booking store there will be an additional charge per excess KM travelled.
What does a back to back installation mean?
This is when the outside compressor unit and internal head unit are installed directly opposite each other. This is classed as a standard installation.
If the unit is not back to back what should I do?
In these circumstances additional pipe will be required. You will need to discuss this with the Special Orders desk at the time of booking your installation. Additional pipe work is not included in a standard installation and there may be additional charges.
Can the outside compressor unit be installed away from where the head unit is to be installed?
Yes. Please discuss this with the Special Orders desk at the time of booking your installation. Non back to back installations are considered non-standard and additional charges may apply.
If the inside unit is being installed on an internal wall do I need a condensate pump?
Yes. The condensate pump is used to pump the condensation up and through the pipe work in the roof to wherever the outdoor unit is located.
What is an internal wall?
An internal wall is any wall inside the home that does not back onto the outside the house.
What is your returns policy for Air Conditioner Installation?
One of the products installed was damaged/faulty, what are my options?
I have changed my mind; can I get a refund on my installation?
How will I receive my refund?
How long will it take to receive my refund?
How do I return a product that is currently installed?
The item installed was the wrong size/colour, will you exchange it?
The product installed has an installation issue, can I get a refund?
What is your returns policy?
How do I pay for my New or Replacement Air Conditioner Installation?
How long will installation take?
This will vary depending on your installation requirements. For more detail regarding installation times please discuss with your service agent.
Will you take away my old air conditioner?
No. The safe disposal of the old air conditioner is the customers responsibility.
Can pre-existing pipe work be used for a new air conditioner unit?
No. Old piping can affect the integrity of the product and its warranty.
What if my service agent requires additional parts?
What if I am unhappy with the installation?
Does Bunnings guarantee the quality of service?
All works carried out will be warranted by the licensed installer.
Who will install my air conditioner?
A qualified installer.
Who do I speak to if I have any installation problems?
Please contact your local Bunnings Store to discuss the available options.
How do I return a product that has been installed?
What are the terms and conditions
Please ensure you have read our terms and conditions for the Air Conditioner Measure & Quote service and the New or Replacement Air Conditioner Installation Service.
Bunnings Group Limited requires builders’ licences & security licences in certain circumstances and is licensed as follows:
SA: Builder Licence No: BLD 248065;
QLD: QBCC Act Licence No: 1191280;
NSW: Builder Licence No: 186807C Tel: (03) 8831 9777
VIC Security Licence No: 954-386-50S
QLD Security Licence No: 4251838