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Shop online and then collect your order in-store with our Click & Collect service. Now available at eligible warehouses across Australia.
The Click & Collect offer is available to customers at select locations nationally, with a wide range of items available to be purchased online. Once your order is submitted and processed, you will receive a confirmation email/SMS letting you know its ready for collection. At this time you may also like to book in a collection time for our Drive & Collect service, where a team member will bring your order out to your vehicle at a pre-selected time. When collecting your order, please bring your confirmation email and ID.
Your Click & Collect items will be available for collection at the dedicated online pick-up counter at the front of our store.
Orders placed by 4pm will be available for pick-up the next day from 9am*. Orders placed after 4pm will be processed the following day. You'll be contacted when your order is ready for collection.
Simply come into any of our Bunnings warehouses, and we'll happily assist you with a return or exchange.
Where is Click & Collect available?
You can Click & Collect at all of our warehouses in Victoria (excluding Brunswick, East Pakenham and Werribee), New South Wales (excluding Carlingford, Gordon, Valley Heights and Warringah Mall), Western Australia (East Victoria Park, Kalamunda), Tasmania, South Australia, Northern Territory, Queensland and ACT.
Products available for Click & Collect will have the Click & Collect icon visible on the website.
Orders placed by 4pm will be available for pick-up the next day from 9am*. Orders placed after 4pm will be processed the following day. You'll be contacted when your order is ready for collection.
How quickly can I collect my order after buying it online?
1. Orders placed by 4pm will be available for pick-up the next day from 9am*.
2. Orders placed after 4pm will be processed the following day. You'll be contacted when your order is ready for collection.
*Pick up is not available Christmas Day or Good Friday.
How will I know my order was successful?
Where do I collect my item from in-store?
Can I inspect an item in-store before taking it home?
What if I change my mind after paying for my item?
You can easily cancel your order post purchase. Please contact Bunnings Customer Support on 1800 797 586 to cancel an order.
Our contact hours are:
Monday - Friday 7am - 8pm AEDT
Weekends 7am - 7pm AEDT
How do I get express Click & Collect at Bunnings?
Why can't I see Click & Collect at all stores?
You can Click & Collect at all of our warehouses in Victoria (excluding Brunswick, East Pakenham and Werribee), New South Wales (excluding Carlingford, Gordon, Valley Heights and Warringah Mall), Western Australia (East Victoria Park, Kalamunda), Tasmania, South Australia, Northern Territory, Queensland and ACT.
These products will have the Click & Collect icon visible on the website.
How does Click & Collect differ from the current Special Orders Online offer?
Why do I need to provide my address when ordering online and picking up from store?
Why do you need my phone number?
How quickly can I collect my order after buying it online?
1. Orders placed by 4pm will be available for pick-up the next day from 9am, excluding Christmas Day and Good Friday.
2. Orders placed after 4pm will be processed the following day. You'll be contacted via email when your order is ready for collection.
How will I know my order was successful?
Where do I pick up my order?
What do I need to bring when picking up my order?
How does the in-store pick-up process work?
Once my order is ready, how long will it be available for pick-up?
We will hold your order up to 5 days from when you receive your ready to collect notification. If for any reason you cannot make it within this timeframe, please contact the store and our team will be happy to assist you.
Can someone else pick up my order on my behalf?
What if my Click & Collect order is missing an item(s)?
What items are available for next day Click & Collect?
Currently, only products at warehouses in Victoria (excluding Brunswick, East Pakenham and Werribee), New South Wales (excluding Carlingford, Gordon, Valley Heights and Warringah Mall), Western Australia (East Victoria Park, Kalamunda), Tasmania, South Australia, Northern Territory, Queensland and ACT are available for next day Click & Collect.
These products will have the Click & Collect icon visible on the website.
Can I inspect an item in-stock before taking it home?
I’ve changed my mind, can I return the item?
Yes, you can return an item if you've changed your mind.
What happens if I do not pick up my order within 5 days?
What if I need to amend or cancel my order?
What if I need to return an item(s) that I ordered?
Simply come into the store you placed your order with, and we'll happily assist you with a return or exchange.
What if I change my mind after paying for my item
You can easily cancel your order post purchase. Please contact Bunnings Customer Support on 1800 797 586 to cancel an order.
Our contact hours are:
Monday - Friday 7am - 8pm AEDT
Weekends 7am - 7pm AEDT
How do I get help with my online order?
Operation hours are:
Mon to Fri 7am to 8pm AEST
Sat to Sun 7am to 7pm AEST
How does Bunnings protect my personal details?
I can't sign into my account, can you help?
I’ve forgot my username, can you retrieve it?
I’ve forgotten my password, can I reset it?
What methods of payment do you accept?
When will I be charged for my order?
Are my personal details safe?
Can I pay with a gift card online?
The price has changed since I placed my order, can I get the lower price?
Can I pay with PayPal?
Can I pay with Zip?
Can I pay with AfterPay?
Do you price match products online?
What's your price policy?
How do I create a Bunnings account?
I'd like to close my account
Id like to unsubscribe from the Bunnings newsletter
How can I contact you to ask a question or provide feedback?
Please ensure you have read and understood the terms and conditions.