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To learn all about the returns process for products sold by Bunnings, view our returns policy.

Where products are purchased on our website from a third party Trusted Seller, the refunds and returns policy for that Trusted Seller is available on their product page.

To learn all about the returns process for products sold by Bunnings, view our returns policy.

Where products are purchased on our website from a third party Trusted Seller, the refunds and returns policy for that Trusted Seller is available on their product page.

You can return an item purchased from Bunnings to your local Bunnings store if you've received a damaged or faulty product, or if you've changed your mind.

Where your item was purchased on our website from a third party Trusted Sellers, you should contact that Trusted Seller in the first instance. If you are unable to contact a third party Trusted Seller, or if they are unable or unwilling to accept a return, please contact [email protected] for assistance.

Customers in VIC & NSW can wait for stores to reopen to return an item purchased in-store or online or alternatively contact their local store to arrange a contactless return for any damaged or faulty products at designated bays in the car park.

Yes, you can return an item purchased from Bunnings if you've changed your mind. View our returns policy.

Where products are purchased on our website from a third party Trusted Seller, the refunds and returns policy for that Trusted Seller is available on their product page.

You can return an item to your local Bunnings store if you've received a damaged/faulty product, or if you've changed your mind. Please refer to our returns policy.

Customers in VIC & NSW can wait for stores to reopen to return an item purchased in-store or online or alternatively contact their local store to arrange a contactless return for any damaged or faulty products at designated bays in the car park..

Where your item was purchased on our website from a third party Trusted Sellers, you should contact that Trusted Seller in the first instance.  If you are unable to contact a third party Trusted Seller, or if they are unable or unwilling to accept a return, please contact [email protected] for assistance. 

For a change of mind on products purchased from Bunnings, if you're unable to return the item to your local Bunnings store then you'll have to cover the postage/delivery cost of returning the item. If you've received a damaged or faulty item, Bunnings will cover the cost of return.

Where products are purchased on our website from a third party Trusted Seller, the refunds and returns policy for that Trusted Seller is available on their product page, and will include details of any postage/delivery costs associated with change of mind returns.

For products purchased from Bunnings: contact your nearest store or email Customer Support at [email protected].

For products purchased from on our website from a third party Trusted Seller:contact the Trusted Seller in the first instance for assistance. If you are unable to contact a third party Trusted Seller, or if they are unable or unwilling to assist, please contact [email protected].

For products purchased from Bunnings: If the item you received is the wrong size/colour, take it to your nearest store or email Customer Support at [email protected] to organise an exchange.

For products purchased from on our website from a third party Trusted Seller: Contact the Trusted Seller in the first instance for assistance. If you are unable to contact a third party Trusted Seller, or if they are unable or unwilling to assist, please contact [email protected].

Delivery costs are calculated at the time of checkout. They vary based on the type of service or size of the vehicle required to deliver the product, whether the seller is Bunnings or a third party Trusted Seller, as well as where it's being delivered.

For products ranged in-store, expect delivery within 2-5 days. For Special Order items which are sent directly from our suppliers, expect delivery within 7-14 working days. For products purchased directly from third party Trusted Sellers, delivery options are listed on each product's product page.

Currently, only products at warehouses in Victoria (excluding Brunswick and Werribee), New South Wales (excluding Carlingford, Gordon, Valley Heights and Warringah Mall), Western Australia (excluding East Victoria Park, Kalamunda), Tasmania, South Australia, Northern Territory, Queensland and ACT are available for next day Click & Collect.

These products will have the Click & Collect icon visible on the website.

To delete your account, sign in to your My Profile to access your Account Dashboard. Select 'Contact Details' on the 'Personal Details' tile, then select 'Delete account'.

Note: Account deletion is permanent. Once your account is deleted, you will no longer have access to it, nor can it be restored. You will also lose access to any data related to this account including any order history and saved store receipts.