We've improved our online experience for Trade customer's by introducing the online PowerPass portal.
The website allows PowerPass customers to sign in with their PowerPass account details, browse the online range and view their exclusive PowerPass pricing, and build and submit product enquiries through to their selected store or Trade Centre.
When you sign in to the PowerPass portal with your PowerPass details, you can now:
Log in with your PowerPass details to start using our improved online experience for Trade customers.
You will need to register your account for online access if you haven't accessed the online PowerPass portal before, using the below button.
Sign up for a PowerPass account to unlock exclusive pricing, special offers and Trade events. With three types of accounts there's an offer to suit everyone.
What details do Trade customers need?
To access the new Trade website, trade customers will use their existing PowerPass login details. Once signed in on the retail website, PowerPass customers will be taken to the new and improved Trade website automatically.
How do PowerPass customers login to the new site?
PowerPass customers can login from either the retail website at www.bunnings.com.au/login or the PowerPass Account management portal at www.bunningspowerpass.com.au. By clicking ‘Sign In’, PowerPass customers details will be authenticated before continuing through to the Trade version of the website based on your account access rights.
What happens if a PowerPass customer doesn’t have online access?
What exclusive PowerPass price is shown?
The PowerPass price shown is the customer’s own individual PowerPass price that is setup for their account. There is no generic price shown when a Trade customer is logged in.
Is the price shown online the price the customer pays in-store?
Yes. The price shown to a logged in PowerPass customer will be the price they pay in-store.
Can the customer view PowerPass pricing in another state online?
The new Trade website uses the same account details as the current PowerPass portal, and PowerPass pricing will be shown to the account holder if they have this option set against their account. In some cases this isn’t the case, and the customer should contact the PowerPass team for more information by calling 1800 980 050 or via sending an email to [email protected].
How does a customer place an enquiry?
When a valid PowerPass customer is logged into the Trade website, they can place product enquiries to a specific store or Trade Centre. A team member will confirm the product availability, along with delivery costs and dates for either pick up or delivery.
An enquiry isn't finalised into an order until the PowerPass customer is contacted by a team member to finalise the enquiry.
How long will it take for a team member to make contact?
Once an enquiry is submitted to a store or Trade Centre, a team member will be in touch within 1 business day to discuss your enquiry, and finalise any further information required.