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We've improved our online experience for Trade customer's by introducing the online PowerPass portal.

The website allows PowerPass customers to sign in with their PowerPass account details, browse the online range and view their exclusive PowerPass pricing, and build and submit product enquiries through to their selected store or Trade Centre.

When you sign in to the PowerPass portal with your PowerPass details, you can now:

  1. View your exclusive PowerPass pricing across our online range.
  2. Place product enquiries through to your desired store or Trade Centre for pick up or delivery.

Log in for your exclusive PowerPass experience

Frequently Asked Questions

To access the new Trade website, trade customers will use their existing PowerPass login details. Once signed in on the retail website, PowerPass customers will be taken to the new and improved Trade website automatically.

If you are unsure of your PowerPass login details, please contact the Customer Service Team on 1800 980 050, or email [email protected].

PowerPass customers can login from the login page or the PowerPass Account management portal at www.bunningspowerpass.com.au. By clicking ‘Sign In’, PowerPass customers details will be authenticated before continuing through to the Trade version of the website based on your account access rights.

If a PowerPass customer is not setup for online access, they will need to contact the PowerPass team to have this setup. This can be done by either calling 1800 980 050, or by sending an email to [email protected], and one of the team will be in touch.

The PowerPass price shown is the customer’s own individual PowerPass price that is setup for their account. There is no generic price shown when a Trade customer is logged in.

Yes. The price shown to a logged in PowerPass customer will be the price they pay in-store.

The new Trade website uses the same account details as the current PowerPass portal, and PowerPass pricing will be shown to the account holder if they have this option set against their account. In some cases this isn’t the case, and the customer should contact the PowerPass team for more information by calling 1800 980 050 or via sending an email to [email protected].

When a valid PowerPass customer is logged into the Trade website, they can place product enquiries to a specific store or Trade Centre. A team member will confirm the product availability, along with delivery costs and dates for either pick up or delivery.

An enquiry isn't finalised into an order until the PowerPass customer is contacted by a team member to finalise the enquiry.

Once an enquiry is submitted to a store or Trade Centre, a team member will be in touch within 1 business day to discuss your enquiry, and finalise any further information required.