Thank you to all our customers who have shown such care for our community and team as we have rolled out new measures to comply with physical distancing guidelines. We are doing everything we can to protect the safety of our customers and our team.
Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.
Our team members are the heart and
soul of our business.
Our team's guiding principles are
integrity, respect, teamwork, achievement and innovation. Our guiding
principles are the keys to our culture and to achieving our vision.
We pursue sustainability within our operations
by striving to make them socially responsible and environmentally aware and
We engage with the communities in
which we operate and live and we actively contribute to causes and
organisations that benefit these communities.
We seek to lessen our environmental
impact in ways that are measurable including: achieving better and more
efficient use of resources; ensuring our suppliers operate sustainably and
ethically; encouraging and educating customers about environmentally friendly
alternatives; and focusing on the “reduce, re-use and recycle” waste management
We value our team members’
contributions, recognise and reward their efforts and provide a fun, satisfying
and safe workplace.
Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings caters for consumer and commercial customers. Revenue across the 2019 financial year totalled $13.1 billion. As at 30 June 2019 there were a total of 377 trading locations made up of 267 warehouses, 75 smaller format stores and 32 trade centres, along with three frame and truss centres operating across Australia and New Zealand. At 30 June 2019 we employed over 44,000 team members.
The “Bunnings Warehouse” brand has been built
on three strategic pillars.
Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery or collection on the same day from a competitor’s online or physical store in Australia. It applies where our competitor’s price (including GST and delivery charges), is lower than our price. We recognise that despite everything we do to provide our products at the lowest prices we can’t always be the lowest at every instant on everything. So, if you find a competitor's lower price (including GST and delivery charges) on the same in-stock item that’s available for same-day delivery or collection, we'll beat it by 10%. Don't forget this excludes trade quotes, stock liquidations and commercial quantities. Bunnings MarketLink: Products sold directly by Bunnings’ Trusted Sellers through our MarketLink platform are not sold by Bunnings and are not subject to Bunnings lowest prices policy or price guarantee.
Our team members are the face of Bunnings and
provide friendly and helpful service. The size of the Bunnings network means we
can offer real benefits and opportunities for career and personal development.
Just ask one of our team members and they'll tell you.
Whilst we're larger today, we have kept a family feel
and still have fun. We have a high retention rate with many long term team
members, we regularly ask our team for feedback on how we're doing and how
we're living our vision and values. We truly care for our team, and take our
responsibility to provide a safe, secure and rewarding environment very
In our community
Bunnings is committed to participating in the communities in which we operate by contributing to local, regional and national causes, charities and organisations throughout Australia and New Zealand.
During the 2019 financial year our team supported over 90,000 local community activities helping raise and contribute more than $49 million for community groups.