About us

Who we are

Our ambition is to provide our customers with the widest range of home improvement products at warehouse prices everyday, backed with the best service.

Our team members are the heart and soul of our business.

Our team's guiding principles are integrity, respect, teamwork, achievement and innovation. Our guiding principles are the keys to our culture and to achieving our vision.

We pursue sustainability within our operations by striving to make them socially responsible and environmentally aware and economically viable.

We engage with the communities in which we operate and live and we actively contribute to causes and organisations that benefit these communities.

We seek to lessen our environmental impact in ways that are measurable including: achieving better and more efficient use of resources; ensuring our suppliers operate sustainably and ethically; encouraging and educating customers about environmentally friendly alternatives; and focusing on the “reduce, re-use and recycle” waste management principles.

We value our team members’ contributions, recognise and reward their efforts and provide a fun, satisfying and safe workplace.

By living our values and operating sustainably, we will continue to “build the best” and earn the right to serve our customers tomorrow and into the future.

Bunnings today

Australia & New Zealand

Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings caters for consumer and commercial customers. Revenue across the 2015 financial year totalled $9.5 billion. As at 31 December 2015 there were 240 warehouses, 67 smaller format stores, 32 trade centres and three frame and truss centres operating across Australia and New Zealand. At 31 December 2015 we employed over 40,000 team members.

United Kingdom & Ireland

In late February 2016, Bunnings completed the acquisition of Homebase, the second largest home improvement and garden business operating in the United Kingdom and Ireland. Homebase reported revenue of £1,461.2 million for the 12 months ended 29 August 2015 and currently has 263 stores.

To find out more about Homebase please visit http://www.homebase.co.uk/ .

The “Bunnings Warehouse” brand has been built on three strategic pillars.

Warehouse Prices

If you happen to find a lower price on a stocked item, we’ll beat it by 10%. Excludes trade quotes, stock liquidations and commercial quantities.

lowest prices About Us - Bunnings in-store service

Widest Range

Bunnings stores stock around 45,000 products, including; plants, gardening equipment and supplies, indoor and outdoor lighting, flooring, heating and cooling, hand and power tools, paint, home storage, kitchens and appliances, garden furniture and play equipment, plumbing and electrical products, building supplies and timber. An expanded range is available through the Bunnings Special Orders service.

range special-orders-about range

Best Service

Bunnings employs over 40,000 team members. Many of our team members have a trade background and 80% of hours worked in our stores are by permanent employees. This helps us provide customers with expert advice and great service. Bunnings offers free D.I.Y. workshops for adults and children, free trailer hire, same day home delivery, hire shop, special orders, café, children’s playgrounds and ladies nights.

Cafe at Bunnings in-store service service

Our team

Our team members are the face of Bunnings and provide friendly and helpful service. The size of the Bunnings network means we can offer real benefits and opportunities for career and personal development. Just ask one of our team members and they'll tell you.

Whilst we're larger today, we have kept a family feel and still have fun. We have a high retention rate with many long term team members, we regularly ask our team for feedback on how we're doing and how we're living our vision and values. We truly care for our team, and take our responsibility to provide a safe, secure and rewarding environment very seriously

team team team

In the community

Bunnings is committed to sincere, meaningful and active participation in the communities in which we operate.

We are proud to assist and support a widespread and diverse range of local, regional and national groups across Australia and New Zealand. Over the year our team supported over 62,000 local community activities helping raise and contribute more than $35 million for community groups across Australia and New Zealand.

From grass roots causes to local sporting clubs, schools and hospitals, we provide a wide range of support to a cross section of local community groups. We do this in many different ways including our sausage sizzles, cake stalls, hands-on D.I.Y. project assistance, product donations, garden makeovers and more.

community involvement

Network & brand configuration

Bunnings has a strong network of locations to cater for both retail and commercial customers across metropolitan and regional locations. These are broken into three flexible formats.

Bunnings Warehouse

Large format / cornerstone brand
240 locations as at December 15
Opening 15-18 pa for F16 & F17; 10-14 pa longer term
Format evolving
3 basic footprints + multi-level
Retail & commercial customers

warehouse About Us - Bunnings

Bunnings

Smaller format
67 locations as at December 15
Opening ~2 to 4 per annum
Acquisition & greenfield
Highly flexible
Regional & metro markets
Retail & commercial customers

wonthaggi wiletton

Bunnings Trade Centre

Specialised ‘DIFOT’ format
Narrow & deep ranging
32 locations as at December 15
Opening ~2 per annum
Builds strong customer relationships
Lowest cost
Commercial ‘delivered’ market

Bunnings Trade Centre

Bunnings is expanding its brand reach through the opening of new stores and more digital engagement … Delivering the best offer everywhere… digital, in-home, in-store and on-site.

Plans to open 32-40 new trading locations over next 2 years and 12-18 longer term
Strong digital presence providing customers with D.I.Y. advice, inspiration and product information.

Financial results FY15

During the 2015 financial year Bunnings recorded strong results with: