About Us

Who we are

Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service.

Our team members are the heart and soul of our business.

Our team's guiding principles are integrity, respect, teamwork, achievement and innovation. Our guiding principles are the keys to our culture and to achieving our vision.

We pursue sustainability within our operations by striving to make them socially responsible and environmentally aware and economically viable.

We engage with the communities in which we operate and live and we actively contribute to causes and organisations that benefit these communities.

We seek to lessen our environmental impact in ways that are measurable including: achieving better and more efficient use of resources; ensuring our suppliers operate sustainably and ethically; encouraging and educating customers about environmentally friendly alternatives; and focusing on the “reduce, re-use and recycle” waste management principles.

We value our team members’ contributions, recognise and reward their efforts and provide a fun, satisfying and safe workplace.

By living our values and operating sustainably, we will continue to “build the best” and earn the right to serve our customers tomorrow and into the future.

Bunnings today

Australia & New Zealand

Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings caters for consumer and commercial customers. Revenue across the 2019 financial year totalled $13.1 billion. As at 30 June 2019 there were a total of 377 trading locations made up of 267 warehouses, 75 smaller format stores and 32 trade centres, along with three frame and truss centres operating across Australia and New Zealand. At 30 June 2019 we employed over 44,000 team members.

The “Bunnings Warehouse” brand has been built on three strategic pillars.

Lowest Prices

Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery or collection on the same day from a competitor’s online or physical store in Australia. It applies where our competitor’s price (including GST and delivery charges), is lower than our price. We recognise that despite everything we do to provide our products at the lowest prices we can’t always be the lowest at every instant on everything. So, if you find a competitor's lower price (including GST and delivery charges) on the same in-stock item that’s available for same-day delivery or collection, we'll beat it by 10%. Don't forget this excludes trade quotes, stock liquidations and commercial quantities. Bunnings MarketLink: Products sold directly by Bunnings’ Trusted Sellers through our MarketLink platform are not sold by Bunnings and are not subject to Bunnings lowest prices policy or price guarantee.

About Us - Bunnings lowest price

Widest Range

Bunnings stores stock around 45,000 products, including; plants, gardening equipment and supplies, indoor and outdoor lighting, flooring, heating and cooling, hand and power tools, paint, home storage, kitchens and appliances, garden furniture and play equipment, plumbing and electrical products, building supplies and timber. An expanded range is available through the Bunnings Special Orders service.

range special-orders-about range

Best Service

Bunnings employs over 44,000 team members. Many of our team members have a trade background and 80% of hours worked in our stores are by permanent employees. This helps us provide customers with expert advice and great service. Bunnings offers free D.I.Y. workshops for adults and children, free trailer hire, same day home delivery, hire shop, special orders, café, children’s playgrounds and ladies nights.

Cafe at Bunnings best service service

Our team

Our team members are the face of Bunnings and provide friendly and helpful service. The size of the Bunnings network means we can offer real benefits and opportunities for career and personal development. Just ask one of our team members and they'll tell you.

Whilst we're larger today, we have kept a family feel and still have fun. We have a high retention rate with many long term team members, we regularly ask our team for feedback on how we're doing and how we're living our vision and values. We truly care for our team, and take our responsibility to provide a safe, secure and rewarding environment very seriously

team team our team

In our community

Bunnings is committed to participating in the communities in which we operate by contributing to local, regional and national causes, charities and organisations throughout Australia and New Zealand. During the 2019 financial year our team supported over 90,000 local community activities helping raise and contribute more than $49 million for community groups.

From grass roots causes to local sporting clubs, schools and hospitals, we provide a wide range of support to a cross section of local community groups. We do this in many different ways including our sausage sizzles, cake stalls, hands-on D.I.Y. project assistance, product donations, garden makeovers and more.

Network & brand configuration

Bunnings has a strong network of locations to cater for both retail and commercial customers across metropolitan and regional locations. These are broken into three flexible formats.

Bunnings Warehouse

Large format / cornerstone brand
Format evolving
3 basic footprints + multi-level
Retail & commercial customers

warehouse About Us - Bunnings

Bunnings

Smaller format
Opening ~2 to 4 per annum
Acquisition & greenfield
Highly flexible
Regional & metro markets
Retail & commercial customers

store store

Bunnings Trade Centre

Specialised ‘DIFOT’ format
Narrow & deep ranging
Builds strong customer relationships
Lowest cost
Commercial ‘delivered’ market

Bunnings Trade Centre

Bunnings is expanding its brand reach through the opening of new stores and more digital engagement … Delivering the best offer everywhere… digital, in-home, in-store and on-site.

Strong digital presence providing customers with D.I.Y. advice, inspiration and product information.

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