By living our values and operating sustainably,
we will continue to “build the best” and earn the right to serve our customers
tomorrow and into the future.
The “Bunnings Warehouse” brand has been built
on three strategic pillars.
Lowest Prices
Our policy is lowest prices are just the beginning, and we’re committed to it. We do a lot of things to deliver lowest prices. We check competitor prices and, whenever we find a lower price, we drop our price so we stay lowest. We don’t pretend to be the lowest at every instant on everything, which is why we offer every customer a Price Guarantee. Where, if you find a competitor’s lower price on the same stocked item, we’ll beat it by 10%. Don’t forget our price guarantee excludes trade quotes, stock liquidations and commercial quantities. Lowest prices are just the beginning, that’s our policy.
Widest Range
Bunnings stores stock around 45,000 products, including; plants, gardening equipment and supplies, indoor and outdoor lighting, flooring, heating and cooling, hand and power tools, paint, home storage, kitchens and appliances, garden furniture and play equipment, plumbing and electrical products, building supplies and timber. An expanded range is available through the Bunnings Special Orders service.
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Best Service
Bunnings employs over 40,000 team members. Many of our team members have a trade background and 80% of hours worked in our stores are by permanent employees. This helps us provide customers with expert advice and great service. Bunnings offers free D.I.Y. workshops for adults and children, free trailer hire, same day home delivery, hire shop, special orders, café, children’s playgrounds and ladies nights.
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Our team
Our team members are the face of Bunnings and
provide friendly and helpful service. The size of the Bunnings network means we
can offer real benefits and opportunities for career and personal development.
Just ask one of our team members and they'll tell you.
Whilst we're larger today, we have kept a family feel
and still have fun. We have a high retention rate with many long term team
members, we regularly ask our team for feedback on how we're doing and how
we're living our vision and values. We truly care for our team, and take our
responsibility to provide a safe, secure and rewarding environment very
seriously
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In our community
Bunnings is committed to sincere, meaningful and active participation in the communities in which we operate.
We are proud to assist and support a widespread and diverse range of local, regional and national groups across Australia and New Zealand. During the 2017 financial year our team supported over 76,000 local community activities helping raise and contribute more than $43 million for community groups across Australia and New Zealand.
From grass roots causes to local sporting clubs, schools and hospitals, we provide a wide range of support to a cross section of local community groups. We do this in many different ways including our sausage sizzles, cake stalls, hands-on D.I.Y. project assistance, product donations, garden makeovers and more.
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Network & brand configuration
Bunnings has a strong network of locations to cater for both retail and commercial customers across metropolitan and regional locations. These are broken into three flexible formats.
Bunnings Warehouse
- Large format / cornerstone brand
- Format evolving
- 3 basic footprints
+ multi-level
-
Retail & commercial customers
Bunnings
- Smaller format
- Opening ~2 to 4 per annum
- Acquisition & greenfield
- Highly flexible
- Regional & metro markets
- Retail & commercial customers
Bunnings Trade Centre
- Specialised ‘DIFOT’ format
- Narrow & deep ranging
- Builds strong customer relationships
- Lowest cost
- Commercial ‘delivered’ market
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Bunnings is expanding its brand reach through the opening of new stores and more digital engagement … Delivering the best offer everywhere… digital, in-home, in-store and on-site.
- Strong digital presence providing customers with D.I.Y. advice, inspiration and product information.