Our team's guiding principles are
integrity, respect, teamwork, achievement and innovation. Our guiding
principles are the keys to our culture and to achieving our vision.
We pursue sustainability within our operations
by striving to make them socially responsible and environmentally aware and
economically viable.
We engage with the communities in
which we operate and live and we actively contribute to causes and
organisations that benefit these communities.
We seek to lessen our environmental
impact in ways that are measurable including: achieving better and more
efficient use of resources; ensuring our suppliers operate sustainably and
ethically; encouraging and educating customers about environmentally friendly
alternatives; and focusing on the “reduce, re-use and recycle” waste management
principles.
We value our team members’
contributions, recognise and reward their efforts and provide a fun, satisfying
and safe workplace.
By living our values and operating sustainably,
we will continue to “build the best” and earn the right to serve our customers
tomorrow and into the future.
Bunnings today
Australia & New Zealand
Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings caters for consumer and commercial customers. Revenue across the 2019 financial year totalled $13.1 billion. As at 30 June 2019 there were a total of 377 trading locations made up of 267 warehouses, 75 smaller format stores and 32 trade centres, along with three frame and truss centres operating across Australia and New Zealand. At 30 June 2019 we employed over 44,000 team members.
The “Bunnings Warehouse” brand has been built
on three strategic pillars.
Lowest Prices
Our lowest prices policy applies to any lower price on an item that is in-stock and available for delivery or collection on the same day from a competitor’s online or physical store in Australia. It applies where our competitor’s price (including GST and delivery charges), is lower than our price. We recognise that despite everything we do to provide our products at the lowest prices we can’t always be the lowest at every instant on everything. So, if you find a competitor's lower price (including GST and delivery charges) on the same in-stock item that’s available for same-day delivery or collection, we'll beat it by 10%. Don't forget this excludes trade quotes, stock liquidations and commercial quantities. Bunnings MarketLink: Products sold directly by Bunnings’ Trusted Sellers through our MarketLink platform are not sold by Bunnings and are not subject to Bunnings lowest prices policy or price guarantee.
Widest Range
Bunnings stores stock around 45,000 products, including; plants, gardening equipment and supplies, indoor and outdoor lighting, flooring, heating and cooling, hand and power tools, paint, home storage, kitchens and appliances, garden furniture and play equipment, plumbing and electrical products, building supplies and timber. An expanded range is available through the Bunnings Special Orders service.
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Best Service
Bunnings employs over 44,000 team members. Many of our team members have a trade background and 80% of hours worked in our stores are by permanent employees. This helps us provide customers with expert advice and great service. Bunnings offers free D.I.Y. workshops for adults and children, free trailer hire, same day home delivery, hire shop, special orders, café, children’s playgrounds and ladies nights.
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Sorry our playgrounds are closed. Its just one of the extra steps we're taking here at Bunnings to keep us all safe.
Our team
Our team members are the face of Bunnings and
provide friendly and helpful service. The size of the Bunnings network means we
can offer real benefits and opportunities for career and personal development.
Just ask one of our team members and they'll tell you.
Whilst we're larger today, we have kept a family feel
and still have fun. We have a high retention rate with many long term team
members, we regularly ask our team for feedback on how we're doing and how
we're living our vision and values. We truly care for our team, and take our
responsibility to provide a safe, secure and rewarding environment very
seriously
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In our community
Bunnings is committed to participating in the communities in which we operate by contributing to local, regional and national causes, charities and organisations throughout Australia and New Zealand.
During the 2019 financial year our team supported over 90,000 local community activities helping raise and contribute more than $49 million for community groups.
From grass roots causes to local sporting clubs, schools and hospitals, we provide a wide range of support to a cross section of local community groups. We do this in many different ways including our sausage sizzles, cake stalls, hands-on D.I.Y. project assistance, product donations, garden makeovers and more.
Network & brand configuration
Bunnings has a strong network of locations to cater for both retail and commercial customers across metropolitan and regional locations. These are broken into three flexible formats.
Bunnings Warehouse
- Large format / cornerstone brand
- Format evolving
- 3 basic footprints
+ multi-level
-
Retail & commercial customers
Bunnings
- Smaller format
- Opening ~2 to 4 per annum
- Acquisition & greenfield
- Highly flexible
- Regional & metro markets
- Retail & commercial customers
Bunnings Trade Centre
- Specialised ‘DIFOT’ format
- Narrow & deep ranging
- Builds strong customer relationships
- Lowest cost
- Commercial ‘delivered’ market
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Bunnings is expanding its brand reach through the opening of new stores and more digital engagement … Delivering the best offer everywhere… digital, in-home, in-store and on-site.
- Strong digital presence providing customers with D.I.Y. advice, inspiration and product information.
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