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Yara Supply

Yara Supply

Yarra Supply is a proudly Australian-owned retailer offering a wide range of quality products across home, garden, tools, outdoor, and lifestyle categories. Since our establishment, we’ve focused on delivering practical solutions that make everyday life easier for Australian households.
Our mission is simple — provide great value, reliable products, and exceptional service. With local warehousing in Melbourne and efficient dispatch, your orders are processed quickly and carefully, ensuring a smooth shopping experience from start to finish.
Whether you’re upgrading your home, setting up your garden, or improving your workspace, Yarra Supply is here to help you get the job done — efficiently, affordably, and confidently.
Bunnings' lowest prices policy and price guarantee do not apply to products sold directly by Bunnings' Trusted Sellers.

Yara Supply Shipping Policy

Delivery normally takes 2-7 working days after dispatch, depending on your location. Remote areas will require longer delivery time.

We work with different courier partners, in order to provide competitive freight cost and quality service. The courier company will be selected depend on size and weight of each item and the delivery location.

Note- not all products are available in all areas.

Postage is calculated based on the weight and size of each product.

Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.

We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund.

Buyers must agree with the above postage and handling terms before purchase.

Please note that it will be taking longer time to deliver during peak season such as Black Friday, Christmas, Boxing Day and etc. Please allow extra 3-5 business days for delivery during peak season.

Yara Supply Return Policy

Return and Refund Policy
Please review the following guidelines for returns and refunds with Yarra Supply.

Non-Returnable Items
Yarra Supply does not accept change of mind returns or refunds for:

Bulk purchases
Products that have been opened
Change of Mind Returns
For other items, we consider change of mind requests made within 30 days of delivery. Requests must be submitted within this timeframe, as delays may result in the rejection of your return request.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please Note: Items returned due to incorrect or incomplete delivery information, including those returned to sender as "unclaimed," will be treated as change of mind returns.

How to Submit a Change of Mind Request
To start a return, you can contact us at contact.yarrasupply@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Include images or videos showing the items in their original packaging, along with the reason for return.
Do not dispose of items without prior consultation, as we may need the items returned for inspection. Refunds cannot be issued if items are sent without prior approval.
Return Process and Refund Details
Once your change of mind request is accepted:

You’ll receive a return label, and we’ll issue a refund for the item price and initial shipping fee, minus return postage and a 10% restocking fee.
If you do not receive a return label, the refund will exclude the 10% restocking fee and the cost of the initial shipping.
Refunds for Returns to Sender (RTS)
If a customer initiates a return-to-sender (RTS) before the item is received, Yarra Supply will issue a refund for the item price and shipping, minus a 10% restocking fee. The refund will be processed after the item arrives at our warehouse.

For any questions, please contact our customer service team for assistance.