Making walls awesome since 2016
Wallpaper Trader is your ultimate destination for stunning, high-quality wallpapers and murals that turn ordinary rooms into extraordinary spaces.

Who We Are
Founded by passionate design enthusiasts, Wallpaper Trader isn't just a store - we're your creative partners in home transformation. We understand that walls are more than just boundaries; they're canvases waiting for artistry, illustration and escapism.

Our Collection
From bold, contemporary patterns to timeless classic designs, our curated collection spans every style imaginable:
* Modern minimalist geometrics
* Lush botanical prints
* Vintage-inspired elegance
* Vibrant artistic statements
* Subtle, sophisticated textures

Quality You Can Trust
We're obsessed with quality. Every wallpaper in our collection is:
* Sourced from premium manufacturers
* Carefully inspected for durability
* Designed to withstand Australian conditions
* Easy to install
* Perfect for residential and commercial spaces

More Than Just Wallpaper
We provide:
* Expert advice on selection and installation
* Samples to help you visualise your space
* Comprehensive customer support
* Fast, reliable shipping across Australia

Our Promise
At Wallpaper Trader, we believe your walls deserve more - more personality, style, and a touch of magic. Whether you're refreshing a single room or reimagining an entire home, we're here to make your design dreams a reality.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

We currently ship to:
* All metropolitan areas in Australia
* Major regional centres
* Select rural and remote locations (subject to carrier availability)

We do not ship to:
* International destinations
* Post office boxes (for large or rolled items)
* Locations deemed inaccessible by our shipping carriers

Delivery Options
* Standard Delivery: 7-10 business days
* Metro Area Delivery: 5-7 business days

Carrier Partners
We use multiple shipping carriers to ensure reliable delivery, including:
* Australia Post
* Sendle
* DHL
* Local courier services

Cost Calculation
Shipping costs are calculated:
* By total order weight
* Destination postcode
* Selected delivery method
* Current carrier rates

Wallpaper Handling
* Wallpaper rolls are wrapped in plastic and securely packaged in protective tubes
* Rigid cardboard packaging to prevent bending or damage
* Sealed to protect against moisture and environmental factors

Fragile Item Handling
* Extra padding for delicate or specialty wallpapers
* 'Fragile' labelling on appropriate packages
* Careful handling instructions for carriers

* Orders are typically processed within 2-3 business days
* Custom or made-to-order items may have extended processing times

Delivery Estimates
* Delivery times are estimates and not guaranteed
* Factors affecting delivery:
* Current carrier workload
* Distance
* Potential logistical challenges

Order Tracking
* Tracking numbers provided for all shipments
* Customers can track packages via:
* Email tracking link
* Website order tracking system
* Carrier tracking portal

Delivery Notifications
* Email confirmation when order is dispatched
* Optional SMS tracking updates

Customer Obligations
Customers are required to:
* Thoroughly inspect all packages immediately upon delivery
* Note any visible damage on the delivery receipt at the time of delivery
* Report any concealed damage within 48 hours of receipt
* Provide clear photographic evidence of damage
* Initiate claims directly with the shipping carrier

Wallpaper Trader Liability Limitations
Wallpaper Trader Pty Ltd will:
* Provide reasonable assistance in documenting shipping damage
* Cooperate with carrier investigations
* Not be held responsible for:
* Damage caused during transit by shipping carriers
* Losses incurred due to carrier negligence
* Delays or non-delivery by shipping services

Carrier Non-Compliance
In instances where a shipping carrier fails to comply with their own service obligations, including but not limited to:
* Improper handling of packages
* Failure to follow standard shipping protocols
* Breach of carrier's own terms of service
Wallpaper Trader Pty Ltd:
* Accepts no liability for resulting damages or losses
* Will provide supporting documentation to assist the customer
* Recommends the customer pursue direct resolution with the carrier

Claim Process
To pursue a damage claim, customers must:
1. Document damage immediately
2. Retain all original packaging
3. Contact the shipping carrier directly
4. Provide Wallpaper Trader with copies of all correspondence and evidence if assistance is required

Undeliverable Packages
* Returned packages incur a re-shipping fee
* Customer responsible for providing correct delivery details

Large or Bulk Orders
* Custom shipping arrangements for bulk purchases
* Potential for pallet or freight delivery
* Separate quote provided for large orders

Remote Area Surcharge
* Additional fees may apply for delivery to remote locations
* Customers will be notified of any extra charges before order confirmation

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

1. Policy Overview
This Returns and Exchanges Policy sets out the terms for returns and exchanges of goods ordered From Wallpaper Trader via Bunnings Marketplace, in compliance with the Australian Consumer Law (ACL) and consistent with the Website Terms and Conditions.

2. Consumer Guarantees
Under the Australian Consumer Law, consumers are entitled to certain guarantees about the goods they purchase. These guarantees exist alongside this policy and cannot be excluded, modified, or limited.

3. Refund Policy
3.1 Change of Mind
We do not offer refunds for 'change of mind' purchases.
For example:
* If you have ordered surplus wallpaper
* If you no longer like the design or colour
* If the product does not match your expectations (unless it fails to meet ACL consumer guarantees)

3.2 Faulty or Defective Goods
If you receive faulty or defective goods, you must:
* Notify us within 14 days of delivery, and supply pictures of the faulty goods
* Return the goods to us for inspection

3.2.1 Major Faults
If we determine there is a major fault (as defined by the ACL):
* You may choose either a refund or replacement
* We will respond to your claim within 5 business days
* We will reimburse reasonable return postage costs

3.2.2 Minor Faults
For minor faults, we may:
* Repair the goods within a reasonable timeframe
* Offer a replacement at our discretion

3.3 Exclusions from Refund or Replacement
We cannot provide a refund or replacement if:
* Goods have sustained damage due to abnormal use
* Goods have been unwrapped from plastic coverings, cut, hung, or installed by you or a third party
* Goods have been installed incorrectly (e.g., pasting paper instead of the wall)

4. Exchanges
4.1 Exchange Conditions
* Exchanges are allowed within 14 days of delivery
* Goods must be:
* In original, unopened packaging, specifically each roll still has plastic covering in tact
* With all seals and labels intact
* In a condition suitable for resale, the roll has not been damaged, bent or disfigured

4.2 Exchange Process
* You are responsible for:
* Packaging and return shipping of original goods
* Bearing all associated return costs
* Once we receive and inspect the returned goods, we will:
* Send exchanged items as per our standard Shipping Policy
* Charge standard delivery costs for the exchange

5. Order Modifications
* Carefully check all order details before finalising your purchase
* We do not accept changes to orders or delivery details after the online transaction is completed

6. Bunnings Marketplace Terms
This Returns and Exchanges Policy is in addition to and does not override any specific terms required by Bunnings Marketplace for sellers on their platform.

7. Contact Information
For any queries regarding returns or exchanges, please contact us via the contact seller link in your Bunnings order confirmation email.