Bunnings Warehouse

VOLTEK AUTO PARTS PTY LTD

VOLTEK AUTO PARTS PTY LTD

VOLTEK is an Australian brand backed by over 30 years of manufacturing expertise, purpose-built to meet local demands. Every component is engineered with durability and reliability at its core. Top-tier quality comes with an industry-leading guarantee designed to exceed expectations.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

VOLTEK AUTO PARTS PTY LTD Shipping Policy

We offer free standard shipping across Australia, except for select remote areas, including Lord Howe Island, Norfolk Island, Torres Strait Islands, Christmas Island, and Cocos Islands (postcodes 2898, 2899, 4875, 6798, and 6799).

All orders are processed within 24 hours and shipped via Amazon Logistics, which works with reliable domestic delivery networks, including Australia Post, Aramex, CouriersPlease, Dragonfly, and Team Global Express.

Standard delivery typically takes 2 to 15 business days, depending on your location. Delivery timeframes are estimates and may vary due to factors such as public holidays, severe weather, carrier disruptions, or delivery to regional and remote areas. We will use reasonable endeavours to have your order delivered within the estimated timeframe.

A tracking number will be provided upon dispatch so you can monitor the progress of your delivery.

If your order is damaged, lost, missing, or has not arrived within the estimated delivery timeframe, please contact us promptly through the Contact Seller function in your Bunnings order confirmation email. We will review the delivery issue and assist with the appropriate next steps.

Nothing in this shipping policy limits or excludes any rights or remedies available to you under the Australian Consumer Law (ACL).

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

VOLTEK AUTO PARTS PTY LTD Return Policy

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). This policy operates in addition to, and does not limit or exclude, your rights under the Australian Consumer Law.

How to Initiate a Return
Please contact us using the Contact Seller link found in your Bunnings order confirmation email. A valid receipt or proof of purchase is required for all return requests.

Defective or Incorrect Items
If you receive a product that is faulty, defective, or incorrect, you are entitled to a consumer law remedy. Depending on whether the issue constitutes a major or minor failure, we will provide a refund or replacement in accordance with your rights under the ACL. Please provide clear photos showing the damage and visible part numbers so we can process your request. Eligible remedies and exchanges will be handled promptly at no additional cost or shipping fees to the customer.

Change of Mind Returns
Please contact us within 7 days of delivery. Returns for non-defective or correct items are the customer's sole responsibility. We do not cover return shipping costs or any associated transaction fees.

Exclusions from Coverage
Returns, refunds, or exchanges may not be accepted if the product has been subjected to misuse, abuse, neglect, improper care, carelessness, or abnormal operating conditions. Coverage is also void if the item has been involved in an accident, damaged due to improper installation, or altered through incorrect modification or repair attempts. These exclusions apply strictly to Change of Mind returns only and do not affect your rights under the ACL.

Return Conditions
All items must be returned in original, new, and unused condition. This mandatory requirement includes the product itself, original packaging, reports, and all included accessories.

Refund Process
Upon receipt and inspection of your return, we will notify you regarding the approval or rejection of your refund. Approved refunds are automatically credited back to your original payment method. For any further questions or assistance, please contact us directly via the Contact Seller function.