At VetSupply we have just one aim: to provide you the best value on all your pet supplies. We supply a wide variety of pet products including pet medications, pet accessories and pet food at some of the lowest prices online.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

VetSupply is known for prompt shipment of orders. All orders are processed and dispatched within 24-48 working hours.

Once the order is processed and dispatched, a shipping confirmation email will be sent to your registered email address. If you do not receive an email within two business days of placing your order, don't hesitate to get in touch with our customer service team.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

If you wish to return your order, don't hesitate to get in touch with our customer service team within 5 days of delivery. No returns will be accepted unless authorised by our team. Please ensure that the order is sealed and returned in its original packaging.

If for some reason you want to return a part of or the whole order, you will have to incur cost to return the order since we have shipped your order free of charge under our FREE SHIPPING policy. Under no circumstances we will bear the cost of return unless we have shipped it incorrectly. In that case, we will arrange for the return of the part or whole order and ship correct order at our cost or issue a refund after we receive the product.