Welcome to VELOREO, your number one source for all Gadgets Accessories. We're dedicated to giving you the very best of Accessories, with a focus on low price, quality, and great service!

Founded in 2020, VELOREO has come a long way from its humble beginnings in Melbourne. When VELOREO first started out, our passion for Gadgets accessories drove us to start importing gadgets so that VELOREO can offer you the best quality accessories at the lowest price. We now serve customers all over Australia and are thrilled that we're able to share our passion with you.

We hope you enjoy our products as much as we at VELOREO enjoy offering to you. Hope you enjoy your stay on the VELOREO website!

Your sincerely, VELOREO.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Shipping

Once you have made an order, the team will start the process of shipping your product from our warehouse. Your VELOREO order will then gently be sent via Australia Post, and then it should be safely in your patiently waiting hands. Although we require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post’s delivery driver and they may leave your package in a or Shipping safe place, or take it to your nearest post office if you are not home.

Shipping Fee and Delivery days
VELOREO offers standard shipping, Using untracked auspost letter service for item below 30 AUD, while using tracked Auspost services for all orders above 30 AUD.
In most cases, delivery for products will take 4 to 8 Business days,

Change of Mind Returns

VELOREO is happy to assist customers who wish to return or exchange goods purchased from our stores across Australia or online. This policy is in addition to your rights under the Australian Consumer Law or Consumer Guarantees Act (NZ).

If you have purchased the wrong product or simply changed your mind, we offer exchanges or refunds, provided the item is in reasonable condition. Please note: return shipping costs are the responsibility of the customer unless the item is faulty or not as described.

Other Returns & Exchanges

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:

A replacement or refund for a major failure

Compensation for other reasonably foreseeable loss or damage

Repair or replacement if goods fail to be of acceptable quality, but the issue does not amount to a major failure

We will accept returns and provide a replacement, refund, or repair if:

The product is faulty or not of acceptable quality

The product is not fit for its intended purpose

The product does not match its sample or description

Return Conditions

To be eligible for a return:

The return request must be initiated, and the item posted back, within 30 days of delivery.

The item was not marked “Final Sale” or “Non-Returnable” at purchase, unless faulty.

The item must be in its original packaging and in original condition.

Return shipping costs must be covered by the customer unless the item is faulty or not as described.

Before sending your item back, you will be asked to provide a photo of the product so we can assess its condition.