Varta's 3 year guarantee covers:
To claim this guarantee please send the defective item along with the packaging and the original reeipt to Spectrum Brands Australia. Please state the reason for the retur and provide your signature within 3 years from the date of purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
www.varta-consumer.com.au

We will gladly assist with returns and exchanges of this product in accordance with our returns and exchanges policy.