For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
We will be happy to refund or exchange an item that is faulty or unsuitable.
The item returned may not be in used condition and must be sent within 30 days of the original purchase.
All postage costs associated with the return or exchange must be covered by the customer unless the item is faulty when it arrived or was wrongly recommended by us.
Please contact us with a return request via the account dashboard and include your order number, reason for return and other relevant information in as much detail as possible.
Conditions:
If the product you purchased does not perform to your standard it does not necessarily mean the product is faulty. Expectations of product performance may vary from person to person therefore if there is no fault with the product and you wish to return it, postage will be covered by the customer.
If the item you purchased does not fit your machine, postage will be covered by the customer
If you want to return and item that qualified for free postage, you are still liable for the cost of postage we incurred unless the item you are returning is faulty or wrongly recommended by us.
The item must be returned in its original packaging and in resalable condition
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure.