Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsVachouse
At VacHouse we believe in quality and customer satisfaction. We offer a wide range of latest, technology oriented and user friendly vacuum cleaners of top brands.
Our product offerings include vacuum cleaners, steam mops, Carpet Shampooers, Stick Vac, Upright Vacuum cleaners, Robot Vacuum Cleaners, cleaning products, air purifiers and many other latest and high performing products.
We stock parts and consumables like filters, rods, hoses, liquids, etc for leading brands of vacuum cleaners.
We have products for both Residential and Commercial use.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Our product offerings include vacuum cleaners, steam mops, Carpet Shampooers, Stick Vac, Upright Vacuum cleaners, Robot Vacuum Cleaners, cleaning products, air purifiers and many other latest and high performing products.
We stock parts and consumables like filters, rods, hoses, liquids, etc for leading brands of vacuum cleaners.
We have products for both Residential and Commercial use.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Vachouse Shipping Policy
We try our best to ensure our inventory is kept up to date and reconciles with the availability shown on our website, store or any other platform that we sell on. If a product shows as in stock it means that there is physical stock ready to be dispatched from our showroom. On the very rare occasion an order is made and the stock is not available, we will contact you as soon as is reasonably possible and contact you to update you and ask you what the best solution is for you, the customer. At times we ship directly from our supplier and use dropshipment option, in such case the tracking number might be different from the one we provide and the actual as these are two different systems.
We ship Monday to Friday, this means that if your order is put in before postage pickup, it will be sent same business day or the next business day. If your order falls after cut-off it will be sent next business day or the day after. We strive to dispatch orders as quickly as possible for your benefit. Please note, as we have all experienced in recent times that there can be situations outside of our control that stop this from happening and therefore expect reasonable dispatch times. There might be shipping delays due to holidays, logistics problems, stock unavailability, wrong delivery and other reasons that we cannot estimate.
We try and update all the tracking information as soon as we can.
Our delivery charges differ and it depends on the size, weight and delivery post code.
We may charge shipping charges on actual basis if the item is returned, exchanged or not accepted. These charges will be over and above the shipping charges paid by the customer at the time of purchase of goods. Also there might be shipping charged again if the goods are sent again for whatever reason. At times we offer free shipping or charge a flat rate for eg. $10 shipping but if the goods are returned we will deduct the actual shipping charges paid by us for example $35.
•\tMelbourne Metro: 1-3 business days
•\tSydney & Brisbane Metro: 2-6 business days
•\tRegional (NSW, VIC, QLD, SA and TAS): 2-7 business days
•\tWestern Australia & Northern Territory: 3-10 business days
If you are not home to receive your order:
if no-one is at home when the courier attempts delivery, the driver will leave a calling card or can be seen in tracking on their website with instructions to pick it up from the local post office, LPO or GPO, warehouse or any other place. They may charge a redelivery or storage charge depending on the time and their terms and conditions.
We strongly advise that you choose a delivery address where you, or someone known to you, is able to accept the delivery (ie. to your home, office or workplace) within regular working hours
If your delivery has not arrived within the expected time, you can submit a track and trace request via the courier website, customer service number or contact us and we will investigate further and get back to you with an expected delivery date. Please note that once an order leaves our warehouse with the specified shipping provider, Vachouse cannot be held responsible for any unexpected delays in delivery that occur which are outside of our control. If a claim is made outside of a reasonable timeframe, including but not limited to, courier removing tracking details from the system, we cannot accept liability to replace your item or validate your claim in the event that you believe it was not received. Please ensure that you take responsibility to advise us as soon as you are concerned about your parcel, in line with expected delivery times provided by the courier.
We ship Monday to Friday, this means that if your order is put in before postage pickup, it will be sent same business day or the next business day. If your order falls after cut-off it will be sent next business day or the day after. We strive to dispatch orders as quickly as possible for your benefit. Please note, as we have all experienced in recent times that there can be situations outside of our control that stop this from happening and therefore expect reasonable dispatch times. There might be shipping delays due to holidays, logistics problems, stock unavailability, wrong delivery and other reasons that we cannot estimate.
We try and update all the tracking information as soon as we can.
Our delivery charges differ and it depends on the size, weight and delivery post code.
We may charge shipping charges on actual basis if the item is returned, exchanged or not accepted. These charges will be over and above the shipping charges paid by the customer at the time of purchase of goods. Also there might be shipping charged again if the goods are sent again for whatever reason. At times we offer free shipping or charge a flat rate for eg. $10 shipping but if the goods are returned we will deduct the actual shipping charges paid by us for example $35.
•\tMelbourne Metro: 1-3 business days
•\tSydney & Brisbane Metro: 2-6 business days
•\tRegional (NSW, VIC, QLD, SA and TAS): 2-7 business days
•\tWestern Australia & Northern Territory: 3-10 business days
If you are not home to receive your order:
if no-one is at home when the courier attempts delivery, the driver will leave a calling card or can be seen in tracking on their website with instructions to pick it up from the local post office, LPO or GPO, warehouse or any other place. They may charge a redelivery or storage charge depending on the time and their terms and conditions.
We strongly advise that you choose a delivery address where you, or someone known to you, is able to accept the delivery (ie. to your home, office or workplace) within regular working hours
If your delivery has not arrived within the expected time, you can submit a track and trace request via the courier website, customer service number or contact us and we will investigate further and get back to you with an expected delivery date. Please note that once an order leaves our warehouse with the specified shipping provider, Vachouse cannot be held responsible for any unexpected delays in delivery that occur which are outside of our control. If a claim is made outside of a reasonable timeframe, including but not limited to, courier removing tracking details from the system, we cannot accept liability to replace your item or validate your claim in the event that you believe it was not received. Please ensure that you take responsibility to advise us as soon as you are concerned about your parcel, in line with expected delivery times provided by the courier.
Vachouse Return Policy
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email
We can accept returns for change in mind up to 7 days from purchase provided the product is returned in original packing, remains unopened, and unused. We may charge shipping for both sides.
We can accept returns for change in mind up to 7 days from purchase provided the product is returned in original packing, remains unopened, and unused. We may charge shipping for both sides.