Online IT reseller, Importer & wholesaler of media, office & packaging products since 2004. Based in Perth, WA.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Deliveries usually require a signature on delivery, however we can allow ATL for low value orders, you must include this request in the order comments at the time of ordering.

Please ensure you provide a street address that is attended weekdays, during business hours.
Arranging re-delivery due to unattended premises, or any costs involved in re-delivery or pickup from a courier depot or collection point, is the responsibility of the customer.

We try to use Australia Post / Startrack for a majority of orders, however the full list of couriers we may use are:

Australia Post
Startrack
Toll/TGE
TNT
Airroad
DFE
Border Express
Aramex
Couriers Please
PEP / Tuskers
Go Logistics
APD
Capital

For inquiries, please contact us via the contact seller link in your Bunnings order confirmation email.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

BUYERS REMORSE RETURNS

In most cases we can accept a return and refund for "change of mind" or "accidentally ordered the wrong item" within 7 days of delivery

- The customer is responsible for any costs involved in returning the item to us, and any original freight costs are not refundable.
- The item must be in original, 're-sellable as new' condition (this means brand new, any seals or shrink-wrapping must still be intact, no signs of it being opened or used).
- Serial numbers are recorded on a majority of items, this must also match our internal records

FAULTY / DEFECTIVE RETURNS

The duration of your rights and guarantees under Australian Consumer Law vary greatly and depends on many factors such as, but not limited to: Value of the goods, type and nature of the goods, whether the goods are classed as low-end, mid-range, high-end.
This is separate from any warranties provided by the manufacturer and may be longer or shorter than the manufacturer warranty.

Customers have the right to choose the type of remedy in the event that:
- Goods are dead on arrival
- Goods are delivered damaged on arrival
- Goods have a 'major' fault or develop a 'major' fault within a 'reasonable' amount of time
- Goods are not as described (must notify within a 'reasonable' amount of time)
- Goods appear to be unsafe
- Goods don't do what they are supposed to

We have the right to choose the type of remedy in the event that:
- Goods have a 'minor' fault or develop a 'minor' fault within a 'reasonable' amount of time

A remedy can be in the form of a refund or replacement or repair or compensation for loss.

Original box, packaging and accessories isn't required by law, but can help speed up the warranty process
The customer is generally responsible for arranging the return of the faulty item, except where the item is considered over-size or too large to post.
The customer has the right to claim return postage costs back from us if the item is confirmed faulty.

If no fault is found with the product, the customer is responsible for paying any costs incurred in returning the product to them and a service fee may also apply.