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Ultra Winch

Ultra Winch

WHO WE ARE.

Picture a group of friends, driven by a shared love for exploration and the thrill of venturing into the great Australian wilderness. Weekends were our escape, an opportunity to immerse ourselves in the rugged beauty that surrounded us.

However, our adventures were not without their challenges. As we delved deeper into the heart of the outback, we faced obstacles that tested both our skills and our equipment. Whether we opted for budget options or splurged on high-end winches, we encountered the same frustrating pitfalls.

Inadequate wiring starved our winches of the immense power they required, complex assembly designs turned simple maintenance tasks into day-long endeavors, and cost-cutting materials resulted in premature wear and tear after only a handful of recoveries.

These disappointments did not deter us. Instead, they ignited a fire within us to seek better solutions, to redefine what a winch should be. We knew we deserved equipment that surpassed our highest expectations, equipment that could handle the most challenging terrains with unwavering reliability.

Thus, Ultra Winch was born. In 2019, after extensive research, countless tests, and unwavering dedication, we unveiled our masterpiece to the world. Our winches are not just products; they are the embodiment of our unwavering commitment to quality, durability, and exceptional performance.

We understand the needs of fellow adventurers, because we are adventurers ourselves. Every Ultra Winch is meticulously engineered to withstand the harshest conditions, ensuring you have the power and reliability to conquer any obstacle in your path. Our wiring is designed to deliver the astonishing 400+ Amps required at full power, guaranteeing the strength you need when it matters most. And with streamlined assembly designs, maintenance becomes a breeze, allowing you to spend more time on your adventures and less time tinkering with your equipment.

Today, we're a team that relentlessly pursue excellence in our recovery equipment so you can confidently take on the most remote areas. Based in South East Victoria, our 700m2+ warehouse allows us to test, develop and distribute our vision to adventurers across the nation.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Ultra Winch Shipping Policy

HOW LONG IS ORDER PROCESSING?

We value your time and have a passionate team fuelled with Melbournes best starting early each day to provide same day despatch on orders before 12PM!

Once your order is placed you will receive an email with processing information and then the tracking number later that evening.

Please note: Ultra Winch makes every effort to ensure delivery consistency by digitally booking orders with an automatic process that directly utilises your entered address. We will check the validity of the address to ensure a smooth delivery and may contact you in the case of a mistyped address. However, we cannot be held responsible for incorrectly typed addresses.

WHICH SHIPPING CARRIERS?

We strictly only utilise the best; TNT Road Express, Startrack Express, and in some cases Australia Post Express for certain items or areas.

In the case of remote, rural areas we may look for an alternative provider if it is faster.
Each order is checked, analysed and the better, faster courier for your area is chosen based on our experience.

HOW LONG IS DELIVERY?

Utilising express services only, we see deliveries within two business days to most metro areas and 3-4 days for rural areas.

Ultra Winch Return Policy

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

RETURNS

Going above and beyond Australia's consumer law, we offer a versatile right fit returns policy. We're here to help, if you've run into issues mid install or stuck getting it finished, give us a call.
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Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging without any missing components.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery