We offer a 30-day return period for change-of-mind returns, which means you have 30 days from the date you receive your item to request a return.
Change-of-Mind Returns
To be eligible for a change-of-mind return, the item must be returned in the same condition in which you received it, unworn or unused, with all tags attached and in its original packaging. Proof of purchase is also required.
Customers are responsible for the cost and risk of returning change-of-mind items. Original delivery charges are not refundable for change-of-mind returns.
Faulty, Damaged, Incorrect or Not-as-Described Items
If your item is faulty, damaged, defective, incorrectly dispatched, or not as described, please contact us so we can assess the issue and assist with an appropriate resolution.
Depending on the circumstances and your rights under the Australian Consumer Law, you may be entitled to a repair, replacement, or refund. Where a return is required for a valid faulty, damaged, incorrect, or not-as-described claim, we will arrange or cover the reasonable cost of return shipping.
The 30-day change-of-mind timeframe and the conditions listed above do not apply where the item is faulty, damaged, defective, incorrectly dispatched, not as described, or otherwise fails to meet a consumer guarantee.
Australian Consumer Law
This Return Policy is in addition to your rights under the Australian Consumer Law (ACL). Nothing in this policy limits, excludes, or restricts any rights or remedies you may have under the ACL.
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.