Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsTRULUX
We are a brand by Trulux, a trusted Laboratory and Cosmetic Manufacturer. But what else are we? We are a team of science-driven passionate individuals with a deep love for animals. Pet Beauty is where love meets science.
Our mission is to provide top-quality pet care products for your furry family. From colours, to scents, to products, to quality — everything we do has been carefully crafted ensuring that your pet receives the love, attention, and care that they deserve.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
Our mission is to provide top-quality pet care products for your furry family. From colours, to scents, to products, to quality — everything we do has been carefully crafted ensuring that your pet receives the love, attention, and care that they deserve.
“Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.”
TRULUX Shipping Policy
We currently ship Australia-wide.
Orders will be dispatched within 3 business days of receiving your order. Please note that the 3-business-day timeframe refers to dispatch only and does not include delivery time.
Once your order has been dispatched, tracking information will be provided so you can follow the progress of your delivery.
Estimated delivery timeframes after dispatch are:
Metro areas: approximately 2–5 business days
Regional areas: approximately 3–7 business days
Delivery timeframes are estimates only and may vary depending on your location, carrier delays and other circumstances outside our control.
Shipping is free for orders over $70. For orders under $70, shipping is $10 for the first unit, with an additional $2 charged for each additional unit.
These shipping rates apply to deliveries within Australia. If any additional shipping charges apply to remote or other locations, we will contact you prior to dispatch where applicable.
For any questions regarding your order, shipping or delivery, please contact us using the Contact Seller function through your Bunnings order confirmation, and we will be happy to assist.
Orders will be dispatched within 3 business days of receiving your order. Please note that the 3-business-day timeframe refers to dispatch only and does not include delivery time.
Once your order has been dispatched, tracking information will be provided so you can follow the progress of your delivery.
Estimated delivery timeframes after dispatch are:
Metro areas: approximately 2–5 business days
Regional areas: approximately 3–7 business days
Delivery timeframes are estimates only and may vary depending on your location, carrier delays and other circumstances outside our control.
Shipping is free for orders over $70. For orders under $70, shipping is $10 for the first unit, with an additional $2 charged for each additional unit.
These shipping rates apply to deliveries within Australia. If any additional shipping charges apply to remote or other locations, we will contact you prior to dispatch where applicable.
For any questions regarding your order, shipping or delivery, please contact us using the Contact Seller function through your Bunnings order confirmation, and we will be happy to assist.
TRULUX Return Policy
We want you and your pet to love every Pet Beauty product. If you have an issue with your order or product, please contact us using the Contact Seller function through your Bunnings order confirmation, and we'll be happy to assist.
For change-of-mind returns, unopened products in their original packaging may be returned for a refund or exchange within 30 days of receiving your order.
For hygiene reasons, opened personal-care products are generally not eligible for a change-of-mind return. However, this does not apply if the product is faulty, damaged, incorrect, not as described, or otherwise covered by your rights under the Australian Consumer Law (ACL).
If your order arrives damaged, you receive the wrong item, or you believe a product is faulty or not as described, please contact us through the Contact Seller function in your Bunnings order confirmation. Depending on the circumstances and your rights under the ACL, you may be entitled to an appropriate remedy, including a repair, replacement or refund.
Please provide your order details and, where possible, photographs of any damage or issue to help us assess and resolve your enquiry as quickly as possible.
The 30-day return period applies to change-of-mind returns only and does not limit or replace your rights under the Australian Consumer Law. Nothing in this policy is intended to exclude, restrict or modify any rights or remedies you may have under the ACL.
For change-of-mind returns, unopened products in their original packaging may be returned for a refund or exchange within 30 days of receiving your order.
For hygiene reasons, opened personal-care products are generally not eligible for a change-of-mind return. However, this does not apply if the product is faulty, damaged, incorrect, not as described, or otherwise covered by your rights under the Australian Consumer Law (ACL).
If your order arrives damaged, you receive the wrong item, or you believe a product is faulty or not as described, please contact us through the Contact Seller function in your Bunnings order confirmation. Depending on the circumstances and your rights under the ACL, you may be entitled to an appropriate remedy, including a repair, replacement or refund.
Please provide your order details and, where possible, photographs of any damage or issue to help us assess and resolve your enquiry as quickly as possible.
The 30-day return period applies to change-of-mind returns only and does not limit or replace your rights under the Australian Consumer Law. Nothing in this policy is intended to exclude, restrict or modify any rights or remedies you may have under the ACL.