Bunnings Warehouse

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Tough On

Tough On

As one of the fastest-growing brands in the industry, PTC is headquartered in Brisbane, Australia. We currently operate over 80 stores in major shopping centres across the country.

Our extensive product range includes mobile phone cases, accessories, and Tech & Life products. We are also proud to be Australia’s first licensed distributor of Marvel & Disney phone accessories, bringing exclusive, high-quality designs to our customers.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Tough On Shipping Policy

Shipping Coverage
We ship orders Australia-wide.

Handling Time
All orders are processed within 24 hours of purchase.

Delivery Timeframe
Standard delivery: 2–7 business days for most locations.
Remote areas: Delivery may take slightly longer.

Tracking Information
Once your order has been dispatched, you will receive a tracking number via email. All shipments are fully trackable, except for standard delivery products.

Weekend & Public Holiday Orders
Our warehouse is closed on weekends and public holidays. Orders placed on these days will be processed on the next available business day.

Tough On Return Policy

Change of Mind Returns
We do not accept change-of-mind returns for items in sealed packages or boxes where the seal is damaged or broken.
If a return is approved in these cases, the return process must be followed accordingly.
If the box is opened or damaged, or if the item has been used, a 20% restocking fee may apply.
Return shipping costs for change-of-mind purchases are not covered by us.
If the item is new, unused, and sealed, a 10% change-of-mind fee will be deducted from the refund.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.