Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsTINNITOTS PTY LTD
Tinnitots is an Aussie Mum owned business, passionate about providing healthy toys that are safe and fun for kids of All ages and Abilities. Based in Melbourne, Tinnitots offers premium customer service across Australia. Tinnitots has an amazing track record of 5 star customer service with timely delivery. All products are sourced from different parts of Europe, ensuring quality, safety, design and practicality is priority.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
TINNITOTS PTY LTD Shipping Policy
We have partnered with multiple domestic and international shipping providers, to ensure your products delivered are on time and delivered with outmost care, with tracking number.
We place huge importance in partnering with providers who care about environment and are Carbon Neutral.
Where do you ship?
Australia - you can place orders directly via our website.
Orders once placed cannot be cancelled or credited to match the any cost difference between 2 of our websites.
For rest of our products, due to weight and size limitation, we provide shipping quotes based on your requests. Please contact us via the contact seller link in your Bunnings order confirmation email with your preferred products, shipping address and any preferences and within 1 business day we will be get back to you with a quote.
We do not deliver to PO Box
How long does it take to receive the order?
All orders are only shipped on Monday, Wednesday and Friday.
If you have placed an order on Tuesday, Thursday, or weekends or public holidays, they will be shipped to their next business day as mentioned above.
We follow Victorian Public holiday calendar for order processing.
During any promotional periods or preorders, processing time of orders may take a little longer however we will keep you posted at every possible stage.
Can I track my order?
All orders will come with a tracking number which will be emailed to you on your provided email, as soon as your order is dispatched.
We place huge importance in partnering with providers who care about environment and are Carbon Neutral.
Where do you ship?
Australia - you can place orders directly via our website.
Orders once placed cannot be cancelled or credited to match the any cost difference between 2 of our websites.
For rest of our products, due to weight and size limitation, we provide shipping quotes based on your requests. Please contact us via the contact seller link in your Bunnings order confirmation email with your preferred products, shipping address and any preferences and within 1 business day we will be get back to you with a quote.
We do not deliver to PO Box
How long does it take to receive the order?
All orders are only shipped on Monday, Wednesday and Friday.
If you have placed an order on Tuesday, Thursday, or weekends or public holidays, they will be shipped to their next business day as mentioned above.
We follow Victorian Public holiday calendar for order processing.
During any promotional periods or preorders, processing time of orders may take a little longer however we will keep you posted at every possible stage.
Can I track my order?
All orders will come with a tracking number which will be emailed to you on your provided email, as soon as your order is dispatched.
TINNITOTS PTY LTD Return Policy
For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.
Can I return items if they don't suit?
We will gladly exchange items in your order or provide you with a store credit, provided you follow the usual sort of return conditions as set out below.
To be eligible for an exchange:
your item(s) must be unused, unworn (if applicable), with all tags and original packaging still intact and in saleable condition;
not be part of any offers or sale items or preorder items and
your returns request must be submitted within 1 days of receipt of your order.
Upon receipt, we will review your return request and, if approved, we will provide details on how you should return your items. We note that you should:
package your item(s) appropriately to ensure they will not be damaged in transit (any damage during transit will be your responsibility as we are unable to accept returns for items that arrive damaged); and
use a tracked service with insurance, as we are unable to accept liability for return parcels not received by us.
Once we receive your return, we will process it within 5 business days.
You will be responsible for the cost of shipping the returned item(s) and any exchange items, but you may be eligible for refunded shipping if you paid via PayPal
A $24.95 reshipping fee will be applicable in the event you would like an exchange.
It is important to note that:
We cannot guarantee any items you request for an exchange will be in stock at the time of receipt of your return. In this case we will contact you to confirm how you would like to proceed; and
We DO NOT provide refunds for change or mind, or other similar circumstances that do not require a refund under the Australian Consumer Law.
Can I cancel my order before it is shipped?
Due to the volume of orders and correspondence we receive we are unfortunately unable to cancel an order once it has been placed.
Can I obtain a refund?
If required in accordance with the consumer guarantees contained in the Australian Consumer Law, we will gladly provide a refund (or exchange) and any return shipping will be at our cost.
For clarity, we note that the following situations will generally NOT give rise to a refund under the Australian Consumer Law:
your parcel delivery being delayed by our shipping provider and/or your parcel arriving after the date you required it;
an item you receive is a different colour in person to what it appears to be on your computer or mobile phone screen (excepting cases where the item is, in fact, incorrect - for example, receiving a different colour of product); or
you change your mind about the item or the item doesn't fit or look the way you anticipated (excepting situations where the item is actually faulty of course).
If you believe you are entitled to a refund under Australian Consumer Law, please contact us via the contact seller link in your Bunnings order confirmation email and we will work with you to resolve your issue as swiftly as possible.
Non-Approved Returns
If you send us a return that is not pre-approved as noted above, we will contact you to obtain your instructions as to how you would like the item to be dealt with (return to you at your cost or destruction).
Items returned to us without their original packaging and tags or returned due to incorrect address or non-pick up will incur a $24.95 restocking fee, as well as any re-delivery costs.
Can I return items if they don't suit?
We will gladly exchange items in your order or provide you with a store credit, provided you follow the usual sort of return conditions as set out below.
To be eligible for an exchange:
your item(s) must be unused, unworn (if applicable), with all tags and original packaging still intact and in saleable condition;
not be part of any offers or sale items or preorder items and
your returns request must be submitted within 1 days of receipt of your order.
Upon receipt, we will review your return request and, if approved, we will provide details on how you should return your items. We note that you should:
package your item(s) appropriately to ensure they will not be damaged in transit (any damage during transit will be your responsibility as we are unable to accept returns for items that arrive damaged); and
use a tracked service with insurance, as we are unable to accept liability for return parcels not received by us.
Once we receive your return, we will process it within 5 business days.
You will be responsible for the cost of shipping the returned item(s) and any exchange items, but you may be eligible for refunded shipping if you paid via PayPal
A $24.95 reshipping fee will be applicable in the event you would like an exchange.
It is important to note that:
We cannot guarantee any items you request for an exchange will be in stock at the time of receipt of your return. In this case we will contact you to confirm how you would like to proceed; and
We DO NOT provide refunds for change or mind, or other similar circumstances that do not require a refund under the Australian Consumer Law.
Can I cancel my order before it is shipped?
Due to the volume of orders and correspondence we receive we are unfortunately unable to cancel an order once it has been placed.
Can I obtain a refund?
If required in accordance with the consumer guarantees contained in the Australian Consumer Law, we will gladly provide a refund (or exchange) and any return shipping will be at our cost.
For clarity, we note that the following situations will generally NOT give rise to a refund under the Australian Consumer Law:
your parcel delivery being delayed by our shipping provider and/or your parcel arriving after the date you required it;
an item you receive is a different colour in person to what it appears to be on your computer or mobile phone screen (excepting cases where the item is, in fact, incorrect - for example, receiving a different colour of product); or
you change your mind about the item or the item doesn't fit or look the way you anticipated (excepting situations where the item is actually faulty of course).
If you believe you are entitled to a refund under Australian Consumer Law, please contact us via the contact seller link in your Bunnings order confirmation email and we will work with you to resolve your issue as swiftly as possible.
Non-Approved Returns
If you send us a return that is not pre-approved as noted above, we will contact you to obtain your instructions as to how you would like the item to be dealt with (return to you at your cost or destruction).
Items returned to us without their original packaging and tags or returned due to incorrect address or non-pick up will incur a $24.95 restocking fee, as well as any re-delivery costs.