Timeless Living has been an essential player in the home and garden space for the past decade and have helped hundreds of thousands of happy customers find the right additions to their homes. We pride ourselves on our craftsmanship and use of quality materials. Feel at ease purchasing from Timeless Living and know that your product will be on its way to you within one business day of you placing your order. We look forward to providing you with your next home addition! Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

All items are dispatched from our warehouse in Melbourne, Australia.

Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order.

We regret that our warehouse is not accessible to the public. As such, we do not offer a pick-up option. We work with different courier partners to provide reasonable freight costs and quality service. The type of courier used is dependent upon size and weight of each item and the delivery location.

Note- not all products are available in all areas.

Postage and handling fees are calculated based on the weight and size of each product. Hence discounts on freight costs are not available.

Combined postage for different products is not available as size and weight limitations generally prevent items from being dispatched in one consignment.

Some products may be dispatched in more than one carton.

We currently dispatch only to addresses within Australia.

We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.

If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund.

Buyers must agree with the above postage and handling terms before purchase.

Please note that it will be taking longer time to deliver during peak season such as Black Friday, Christmas, Boxing Day and etc. Please allow extra 3-5 business days for delivery during those period. To ensure your purchase deliver on time, please make sure you place the order earlier.

Please contact our Customer Service Team, by clicking on the Contact Seller located within your original order confirmation email, immediately if:

-Your product was damaged during transit
-You wish to make a warranty claim for any product you have purchased
-You are not satisfied with any product that you have purchased

Please note that you must comply with the returns instructions provided to you from our team which will be sent to your registered email address. All returns must be directed through our Customer Service team. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and not accepted. Applicable dispatch fees will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse.

We accept Change of Mind returns if the item is in its original packaging up to 14 days after you have received the item and dispatch fee is applicable to all change of mind returns