Bunnings Warehouse

The Case Designer

The Case Designer

The Case Designer has over thirty-years of expertise in casing solutions internationally and are proud to bring you a range of high-quality product from GT Line and Explorer, leading European manufacturers for professional and industrial projects.

Products are stocked locally in Australia for quick turnaround of orders and we offer a range of sizes and configurations to ensure the best solution is available for your needs.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

The Case Designer Shipping Policy

We ship Australia wide. Orders are shipped with multiple freight forwarders within two business day from confirmation of payment. Most orders are dispatched same day if purchased before 10am.

Standard shipments are between 2-9 days depending on your location ***Please note these times are estimation in normal business conditions and there may be delays beyond our control***

Insurance
We insure all shipments. Should your shipment be lost in transit we will replace or refund the order.

All our shipments require signature by default to prevent packages left unattended. Should you miss delivery the forwarder will leave notice to arrange re-delivery. We provide tracking for all shipments. Please make sure you monitor tracking for delivery status.

Authority to Leave
If you wish to provide Authority to Leave please advise prior shipment with note in the order or send us a message Prior shipment. Please note we cannot guarantee we will action this wish on time in busy times.

The Case Designer Return Policy

For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.

Australian Consumer Law

Nothing in this Returns Policy limits or excludes your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If your item is faulty, damaged, incorrect, or not as described, you may be entitled to a repair, replacement, or refund in accordance with the Australian Consumer Law.

Change of Mind Returns

We have a 30-day Change of Mind return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, with seals intact and unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

For Change of Mind returns, the buyer is responsible for the cost of shipping the product back to us. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon arrival and contact us immediately via the Contact Seller link in your Bunnings order confirmation email if the item is defective, damaged, incorrect, or not as described, so that we can evaluate the issue and assist.

If a repair, replacement, or return is required in accordance with the Australian Consumer Law, we will provide a pre-paid shipping label and instructions on how to return the item where applicable.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return and let you know whether the refund has been approved.

If approved, you'll be automatically refunded to your original payment method within 3 days of approval. Please note it can take up to 10 days for your bank or credit card provider to process and post the refund.