At Ted's Cameras, photography isn't just what we sell — it's what we live and breathe. For over 50 years, we've been helping Australians tell their stories through the lens, from weekend adventurers to award-winning professionals. With expert advice, hands-on workshops, and the latest gear from the world's best brands, we're here to support your journey every step of the way.

Bunnings' lowest prices policy and price guarantee do not apply to products sold directly by Bunnings' Trusted Sellers.

Shipping Policy
Shipping & Dispatch
Ted’s aims to dispatch all orders placed through the Bunnings Marketplace within 48 hours of payment confirmation, excluding weekends, public holidays, and peak trading periods.
Once your order has been dispatched, tracking information will be provided where available.
Shipping Costs
A flat shipping fee of $9.95 applies per order unless otherwise stated.
Delivery Timeframes
Delivery timeframes vary depending on your location and the shipping carrier. Metro deliveries are generally faster than deliveries to regional or remote areas.
Please note that estimated delivery times are provided by carriers and may be impacted by factors outside of Ted’s control, including:
Carrier network delays
Weather events
Peak trading periods
Regional or remote delivery locations
Authority to Leave (ATL)
Due to the nature and value of the products sold by Ted’s, Authority to Leave (ATL) is not permitted by default.
Customers may choose to authorise ATL directly with the delivery carrier after dispatch. If a customer elects to provide Authority to Leave (ATL), delivery will be completed in accordance with the carrier's procedures. Nothing in this policy limits your rights under the Australian Consumer Law.
Delivery Issues
If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible with your order details and supporting photographs where applicable.
Undeliverable or Returned Orders
If an order is returned to sender due to an incorrect delivery address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply to resend the order.
Australian Consumer Law
Nothing in this Shipping Policy excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to certain remedies, including a refund or replacement for a major failure and compensation for any other reasonably foreseeable loss or damage.

For any delivery enquiries, please contact us via the Contact Seller link in your Bunnings order confirmation email.

Returns & Exchanges
30-Day Returns & Exchange Policy
Ted’s offers a 30-day returns and exchange policy on most products purchased through the Bunnings Marketplace.
If you are not satisfied with your purchase, or if your item arrives damaged, faulty, or incorrect, you may be eligible for a refund, replacement, or exchange. Requests must be made within 30 days of delivery.
To be eligible for a change-of-mind return or exchange, items must:
Be unused and in original condition
Include all original packaging, accessories, manuals, and seals
Be accompanied by proof of purchase
Return shipping costs may apply for change-of-mind returns. If the item is faulty, damaged, or incorrectly supplied, return shipping costs will be covered by Ted’s.
Exclusions
The following items are not eligible for change-of-mind returns or exchanges unless required under Australian Consumer Law:
Damaged equipment caused by misuse or accidental damage
Used drones or products that have been activated, flown, or registered
Special order or customised items
Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This policy is provided in addition to, and does not limit, your rights under the Australian Consumer Law.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.