For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Customers are entitled to a replacement or refund for a major failure, and to repair or replacement if goods fail to meet acceptable quality standards and the failure does not amount to a major failure. If an item is received faulty, damaged, or incorrect, please contact us promptly with relevant details and supporting evidence so we can assess the claim. Valid return claims will be resolved in accordance with ACL, and return shipping costs will be covered where applicable.