Before placing an order, the buyer agrees to the following Shipping and Delivery terms.
We ship Australia wide with express and standard carriers. All the items will be dispatched from our Sydney warehouse.
Processing & Handling Time:
• The orders will be dispatched within 48hrs with the stock availability and correct address and shipping information.
• Some products may be dispatched in multiple cartons and might be delivered in multiple batches depending on the courier company.
• Once a tracking number is provided, please allow the courier company to scan the package at their parcel facility to get the tracking number live and activated.
• We are backed by multiple carriers which will be picked by considering the factors like product dimensions, area and nature of delivery.
Cancellation/redelivery/re-direction of an order:
• Once you have the tracking number, we will not be able to cancel the order as it would have left the warehouse already by the time you contact.
• Such cancellations will incur additional postage and restocking fees and will be considered as Change of Mind
• Once the product is dispatched, additional postage fees may apply for re-delivery or re-direction requests.