Storage Organisers is a proudly Australian-owned home organisation brand based in Prestons, NSW. We offer thoughtfully designed storage solutions for kitchens, pantries, laundries, bathrooms, wardrobes and everyday living spaces. Our range combines practical functionality with clean, modern styling to help Australian households create calmer, tidier and more organised homes. Every order is carefully packed and dispatched from our Sydney warehouse, with friendly local customer support available Monday to Friday.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Storage Organisers Shipping Policy

Order Processing

In-stock orders are generally processed and dispatched within 1–2 business days. Processing may take longer during major sales, public holidays, stocktakes or other high-volume periods.

Delivery Areas and Timeframes

We currently deliver within Australia using Australia Post and other reputable courier services.

Estimated delivery timeframes after dispatch are:

• Sydney metro: 1–3 business days
• Melbourne and Brisbane metro: 2–5 business days
• Adelaide and Perth metro: 2–7 business days
• Regional and remote locations: 5–12 business days

Delivery timeframes are estimates only and may be affected by the delivery location, courier network conditions, public holidays, severe weather or other circumstances outside our reasonable control.

Shipping Charges

Available delivery options and applicable shipping charges will be displayed on the relevant Bunnings Marketplace product page or during checkout. Certain large, bulky or remote-area deliveries may have different charges or delivery limitations.

Tracking

Once an order has been dispatched, tracking information will be provided using the contact details entered at checkout. Tracking may take a short time to update after the parcel has been collected.

Multiple Cartons

Some orders may be dispatched in multiple cartons. Each carton may have a separate tracking number and may arrive on a different day.

Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address. Address changes cannot be guaranteed once an order has been packed or dispatched. Reasonable redelivery, redirection or return-to-sender charges resulting from an incorrect address, an unavailable recipient or failure to collect may be charged to the customer.

Authority to Leave

Where authority to leave is selected or provided, the courier may leave the parcel in a location considered safe. Delivery instructions remain subject to courier procedures, driver discretion, site access and safety.

Delivery Delays

If tracking has not updated or an order has not arrived within a reasonable period, please contact Storage Organisers through the Contact Seller link in your Bunnings order confirmation so we can investigate with the delivery provider.

Damaged Deliveries

If an order arrives damaged, please contact us promptly through Bunnings Marketplace. Please retain the product, shipping carton and internal packaging and provide clear photographs of the damage, packaging and shipping label to assist our investigation.

For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email

30-Day Returns Policy

We want you to be happy with your purchase. If you change your mind, you may request a return within 30 days of receiving your order.

Change-of-mind returns must be unused, undamaged, in their original packaging and in a condition suitable for resale. Customers are responsible for return shipping costs for change-of-mind returns, and original delivery charges are non-refundable.

If your item arrives damaged, faulty, incorrect or does not match the product description, please contact us through the Contact Seller link in your Bunnings order confirmation. We will assess the issue and, where applicable, arrange a replacement, refund or other appropriate remedy.

Please contact us before returning any products so that we can provide the correct return instructions.

This returns policy is in addition to your rights under the Australian Consumer Law. Nothing in this policy excludes or limits any rights or remedies available to you under Australian Consumer Law.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.