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Splendid Living

Splendid Living

Splendid&Co. is an online shopping experience unlike anything you’ve ever experienced before. Since 2012, Splendid&Co has delivered outstanding products, unparalleled customer service, and a commitment to excellence – all while offering the lowest prices possible. Headquartered in Melbourne, Australia, Splendid&Co offers exceptional brand-name quality products without the brand-name quality price. It is our goal to offer our discerning customers unique, high-quality, premium products without paying top dollar.

Our Goal
At Splendid&Co., we believe that quality products should be judged by their performance – not by their name. We believe in selling excellent products at fair prices. We believe that charging extra for a product just because it has a brand name on it is wasteful and disrespectful to our customers. We believe in spending our time researching the next great product, rather than wasting our money on meaningless marketing gimmicks. We believe in providing a wide variety of products designed to meet our client’s every need at a tremendous value.

Our Team
The team at Splendid&Co works around the clock to identify the most underappreciated products on the market. Through our strategic partnerships with some of the most innovative product designers and vendors in the world, we are able to deliver exceptional savings on premium grade products. We are constantly discovering new deals for the hottest and most trendy products, and are committed to bringing our customers the largest range of premium unbranded products online today.

Our Commitment
At Splendid&Co, we personally vet each product to ensure superior quality and value. Each product we offer must pass our rigorous durability tests and quality assurance checks before we offer it to our valued customers. Each product you order will have been hand packaged and shipped directly from our factory in Melbourne, and as a proud Australia-owned and operated organization, we are committed to going above and beyond for our customers before, during, and after every purchase.

Welcome
Welcome to Splendid&Co, a one-of-a-kind online shopping experience committed to transparent pricing, outstanding products, and extraordinary customer service.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Splendid Living Shipping Policy

We dispatch your order in 1 -2 business day after payment being received.
The freight charge varies depending on the volume and weight of the order, as well as the destination.
Items will be dispatched by either Australia Post or Other Couriers. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched.

Delivery may vary between peak seasons. Below are approximate estimates:

State\tDays
VIC\t 1 - 3
NSW\t2 - 5
QLD\t3 - 7
SA\t 2 - 5
WA\t 6 - 9
NT\t 7 - 10
Please note that you might receive the tracking number and when you track it, it may say the tracking is invalid. The reason is that Australia Post and Couriers' tracking data does not reflect on their website straight away. Therefore, please allow another few hours until the first few scans are updated to the tracking system in their website. If you are unable to track the shipment after 2 or more days, please contact us and we will check what is happening to the delivery for you.

Splendid Living Return Policy

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

We are a 100% Australian owned and operated business. All goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law.
For your peace of mind, all of our products come with a 12 month warranty. We value our customers and wish to make your purchase experience as enjoyable as possible. If something goes wrong with your product, please do not hesitate to contact us for assistance.
If your product is faulty, broken or otherwise non-compliant with a consumer guarantee under the Australian Consumer Law please contact us as soon as possible with your name and order number and our customer care team will look after you.

We do not offer change of mind returns on any of the products offered for sale over $100. Please review diligently all the information tabled in the product advertisement to ensure that the product is suitable your for your needs prior to committing to purchase the product.
To be eligible for a return please contact us within 7 days of receiving your order. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note for change of mind or wrong product purchased returns, a 20% restocking fee will apply.
You must contact us first prior to returning any products for refunds or warranty.
For change of mind returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once your return is received and inspected, we will notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed.
Shipping cost is non refundable.
If goods received are not as ordered, please inform us within 24 hours of receiving the delivery, do not open any packaging or use as it will be deemed to be acceptance of goods and will not be accepted for returns.
Cancellation must be informed as soon as possible. Any cancellation after an order has been processed by our warehouse will not be accepted. Thus, resulting in the customer paying for total invoice.