Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsSoundz Store Australia
Soundz Store is an Australian-owned diversified electronics retailer supplying a broad range of consumer electronics, IT peripherals, and office equipment to customers nationwide from Australian warehouses.
Our core range includes wired and wireless Bluetooth headphones, earphones and gaming headsets, complemented by an expanding portfolio of computer accessories, office technology, and lifestyle electronics. We also offer specialty products such as kids’ safety headphones, RGB and retro gaming keyboards and mice, and wireless relaxation music sleeping masks and headbands.
Through our growing network of leading global and Australian suppliers, we continue to expand into new product categories—ensuring customers have access to both everyday essentials and emerging technology solutions.
We maintain strict oversight of our supply chain and undertake quality control for stock held within our Australian warehouses prior to dispatch. All products are carefully selected, tried, tested, and trusted for the Australian market.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Our core range includes wired and wireless Bluetooth headphones, earphones and gaming headsets, complemented by an expanding portfolio of computer accessories, office technology, and lifestyle electronics. We also offer specialty products such as kids’ safety headphones, RGB and retro gaming keyboards and mice, and wireless relaxation music sleeping masks and headbands.
Through our growing network of leading global and Australian suppliers, we continue to expand into new product categories—ensuring customers have access to both everyday essentials and emerging technology solutions.
We maintain strict oversight of our supply chain and undertake quality control for stock held within our Australian warehouses prior to dispatch. All products are carefully selected, tried, tested, and trusted for the Australian market.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Soundz Store Australia Shipping Policy
Shipping Policy:
Fast Australian delivery by reliable carriers including StarTrack and Australia Post. We deliver products from warehouses across Australia.
Estimated delivery timeframes are:
Metro: 1–4 business days
Regional: 1–6 business days
Delivery timeframes are estimates only and may vary depending on your location, courier delays, weather conditions, peak periods, or other circumstances outside our control.
If you are unavailable at the time of delivery, some products may be left in a safe location where appropriate or in accordance with the carrier's delivery procedures. In some circumstances, re-delivery fees may apply if another delivery attempt is required.
For any delivery enquiries or shipping issues, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Fast Australian delivery by reliable carriers including StarTrack and Australia Post. We deliver products from warehouses across Australia.
Estimated delivery timeframes are:
Metro: 1–4 business days
Regional: 1–6 business days
Delivery timeframes are estimates only and may vary depending on your location, courier delays, weather conditions, peak periods, or other circumstances outside our control.
If you are unavailable at the time of delivery, some products may be left in a safe location where appropriate or in accordance with the carrier's delivery procedures. In some circumstances, re-delivery fees may apply if another delivery attempt is required.
For any delivery enquiries or shipping issues, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Soundz Store Australia Return Policy
Faulty Goods Returns:
If you believe you have purchased a faulty, damaged, incorrect, or not-as-described product, you must provide proof of purchase so we can assess your claim and provide an appropriate remedy in accordance with the Australian Consumer Law. Proof of purchase may be your original register receipt, credit card statement, or any other form of evidence.
Soundz Store Australia may have the product assessed by a third-party certified repair agent to determine the nature and cause of the fault where reasonably required. Soundz Store Australia may decline a claim where the fault is found to have been caused by misuse, neglect, or unauthorised modification.
Where a valid claim is made under the Australian Consumer Law, the appropriate remedy may include a repair, replacement, or refund depending on the nature of the fault and your rights under the Australian Consumer Law.
Manufacturer warranties are provided in addition to your rights under the Australian Consumer Law. Most of our premium products are supported by a 12-month manufacturer's warranty. Some products may have a different warranty period; please refer to the relevant product description.
Should an issue arise with your order, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Change of Mind Returns:
We want you to love your product, but if you change your mind about your purchase, please let us know before the product is opened. Products are not eligible for change-of-mind returns if they have been opened (package seals broken).
If you change your mind within 5 days of placing your order, and the product remains unopened with all seals intact, contact us via the Contact Seller link in your Bunnings order confirmation email to request return approval. Once received and inspected, we will facilitate an appropriate resolution.
The onus is on the customer to thoroughly research products to ensure they are compatible with the required devices and intended usage. This applies to change-of-mind returns only and does not affect your rights under the Australian Consumer Law.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
If you believe you have purchased a faulty, damaged, incorrect, or not-as-described product, you must provide proof of purchase so we can assess your claim and provide an appropriate remedy in accordance with the Australian Consumer Law. Proof of purchase may be your original register receipt, credit card statement, or any other form of evidence.
Soundz Store Australia may have the product assessed by a third-party certified repair agent to determine the nature and cause of the fault where reasonably required. Soundz Store Australia may decline a claim where the fault is found to have been caused by misuse, neglect, or unauthorised modification.
Where a valid claim is made under the Australian Consumer Law, the appropriate remedy may include a repair, replacement, or refund depending on the nature of the fault and your rights under the Australian Consumer Law.
Manufacturer warranties are provided in addition to your rights under the Australian Consumer Law. Most of our premium products are supported by a 12-month manufacturer's warranty. Some products may have a different warranty period; please refer to the relevant product description.
Should an issue arise with your order, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Change of Mind Returns:
We want you to love your product, but if you change your mind about your purchase, please let us know before the product is opened. Products are not eligible for change-of-mind returns if they have been opened (package seals broken).
If you change your mind within 5 days of placing your order, and the product remains unopened with all seals intact, contact us via the Contact Seller link in your Bunnings order confirmation email to request return approval. Once received and inspected, we will facilitate an appropriate resolution.
The onus is on the customer to thoroughly research products to ensure they are compatible with the required devices and intended usage. This applies to change-of-mind returns only and does not affect your rights under the Australian Consumer Law.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.