Bunnings Warehouse

Sofa Decor

Sofa Decor

Sofa Decor is an Australian home décor brand that specialises in sofa covers, sofa blankets, and cushions. The business focuses on helping households refresh their living spaces affordably, while also protecting furniture from wear, spills, and pet scratches.

With warehouses in Sydney and Melbourne, Sofa Decor ensures fast delivery across Australia. The brand appeals to families, pet owners, and style-conscious buyers who want practical yet stylish solutions without replacing their furniture.

By combining affordable pricing, modern designs, and a strong online presence, Sofa Decor is positioning itself as a go-to destination for sofa protection and home styling in Australia.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Sofa Decor Shipping Policy

At Sofa Decor, we work with trusted suppliers and logistics providers to deliver your orders efficiently. The following policy outlines our order processing, shipping arrangements, delivery estimates, and tracking procedures.

1. Order Processing and Dispatch

All orders are processed after payment confirmation and must be dispatched within 2 business days, Monday to Friday, excluding public holidays.

This dispatch timeframe applies to standard, custom, and special orders.

If an issue is expected to affect dispatch, we will keep you informed of any relevant updates.

2. Delivery Timeframes

We offer shipping Australia-wide. Estimated delivery times begin after your order has been dispatched.

Shipping Method

Estimated Delivery Time

Standard Shipping

6–12 business days

Delivery timeframes are estimates and may vary depending on the destination, courier network, weather conditions, public holidays, and seasonal demand. Rural and remote areas may require an additional 2–3 days.

Business days are Monday to Friday, excluding public holidays.

3. Shipping Partners and Delivery Process

We work with third-party suppliers and logistics providers who may handle the packaging and shipping of orders directly to customers.

Some orders may be dispatched directly by our suppliers. Regardless of the shipping arrangement, we will assist with delivery enquiries and work with our suppliers or logistics partners to address any issues.

4. Tracking Your Order

Once your order has been dispatched, tracking details will be provided by us or our logistics partner, where tracking is available.

You can use the tracking link provided in your dispatch notification to monitor your delivery.

If you have not received tracking details or your tracking information has not updated for an extended period, please contact us using the Contact Seller function through your Bunnings Marketplace order.

5. Shipping Costs

A fixed shipping fee will be displayed at checkout before you complete your order. The applicable fee will be shown for your order at the time of purchase.

6. Delivery Delays

Delivery delays may occasionally occur due to courier disruptions, weather conditions, high demand, supplier processing issues, or incorrect or incomplete delivery details.

If your order is delayed or has not arrived within the estimated delivery timeframe, please contact us using the Contact Seller function through your Bunnings Marketplace order. We will liaise with the relevant supplier or logistics provider to investigate the issue and assist with resolving it.

7. Delivery Address Changes

Please ensure your delivery address and contact details are accurate and complete when placing your order.

If you need to correct your address, contact us as soon as possible. Changes may not be possible after dispatch, and additional charges may apply where a delivery change or redelivery incurs a fee. We will advise you of any applicable charges before proceeding.

8. Urgent Orders

We currently offer standard shipping only. Express shipping is not available.

9. Contact Us

For shipping enquiries, tracking assistance, delivery delays, or other delivery-related concerns, please contact us using the Contact Seller function through your Bunnings Marketplace order.

Nothing in this policy excludes, restricts, or limits any rights or remedies available to customers under the Australian Consumer Law (ACL).

Sofa Decor Return Policy

Please contact us via the contact seller link in your Bunnings order confirmation email.

1. Australian Consumer Law (Statutory Rights)
Under the ACL, you are entitled to a replacement, refund, or repair for items that are faulty, damaged, significantly different from their description, or unfit for purpose. To claim under ACL:

Report issues within 48 hours of delivery via the contact seller link in your Bunnings order confirmation email.


Photos/video of the defect, damage, or error.

Order number and proof of purchase.

We cover return shipping costs for ACL-approved returns. However If your item was purchased under a free shipping promotion and you request a return, you will be responsible for both the original shipping cost (that was initially covered by us) and the return shipping cost.

2. Change of Mind Returns (Non-Faulty Items)
We offer a 14-day return window (from delivery date) for unused, unworn, or unopened items in resalable condition:

Original packaging, tags, and accessories must be intact.

Proof of purchase (receipt/order number) is required.

Customer responsibilities:

Return shipping costs are paid by the customer.

A $20 restocking fee will be deducted from your refund.

If your item was purchased under a free shipping promotion and you request a return, you will be responsible for both the original shipping cost (that was initially covered by us) and the return shipping cost. These amounts will be deducted from your refund.

Please contact us via the contact seller link in your Bunnings order confirmation email for a Return Authorization (RA) number. Returns without an RA will be rejected.

3. Process for All Returns
Request approval via email or phone.

Ship pre-approved returns within 7 days of approval.

Inspections take 5–10 business days after receipt. Refunds exclude original/return shipping fees and restocking fees (if applicable).

4. Non-Returnable Items
Perishables, custom/personalised items, sale/clearance items, gift cards, beauty/personal care products, and hazardous materials.

Items without proof of purchase or returned outside policy terms.

5. Refunds
Approved refunds will be processed within 10 business days to the original payment method, minus the $20 restocking fee, original shipping cost (if under free shipping promotion), and return shipping cost.

Bank processing times may vary (allow up to 15 business days).

6. Exchanges
Return the original item first. Repurchase new items separately once your return is approved.

Need Help?
Please contact us via the contact seller link in your Bunnings order confirmation email.

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.