Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsSobre
Sobre Pty Ltd is a smart-living electronics company based in Sydney, Australia.
It was founded in 2014 with the intention to introduce high quality manufactured design-oriented smart living products into Australian market. We are aiming to bring the art of smart living to your life.
We hope the high quality products with cutting edge technology and fashionable design can provide excellent customer experience by delivering great value with right market price.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers
It was founded in 2014 with the intention to introduce high quality manufactured design-oriented smart living products into Australian market. We are aiming to bring the art of smart living to your life.
We hope the high quality products with cutting edge technology and fashionable design can provide excellent customer experience by delivering great value with right market price.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers
Sobre Shipping Policy
Auspost standard postage with 3-5 business days delivery.
Orders are dispatched within 1–2 business days.
Please contact us via the Contact Seller link in their Bunnings order confirmation email if you have any delivery enquiries.
Orders are dispatched within 1–2 business days.
Please contact us via the Contact Seller link in their Bunnings order confirmation email if you have any delivery enquiries.
Sobre Return Policy
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Restocking fees: 20% (applies only to change-of-mind returns and does not apply to valid Australian Consumer Law (ACL) claims)
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Exchanges
We only replace items if they are defective or damaged. Faulty items may be eligible for a repair, replacement, or refund under Australian Consumer Law, depending on the issue.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Shipping
For change-of-mind returns, customers are responsible for return shipping costs. This does not apply to valid Australian Consumer Law claims, where reasonable return costs will be covered where applicable. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking fees: 20% (applies only to change-of-mind returns and does not apply to valid Australian Consumer Law (ACL) claims)
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Exchanges
We only replace items if they are defective or damaged. Faulty items may be eligible for a repair, replacement, or refund under Australian Consumer Law, depending on the issue.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
Shipping
For change-of-mind returns, customers are responsible for return shipping costs. This does not apply to valid Australian Consumer Law claims, where reasonable return costs will be covered where applicable. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.