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COVID-19 Update to Customers

Our Metropolitan Melbourne stores will remain open for Trade customers only. We encourage retail customers to use our Click & Deliver or Drive & Collect service. Customers in regional Victoria and other states can get the essentials that they need by shopping with us in-store or online. We continue to follow government advice, and thank our amazing team for all their hard work helping our customers.

Plan Ahead Plan ahead - Research online & make a list
Shop Smart Shop Smart - Download our product finder app to minimise time spent in store. Avoid shopping in groups
Physical Distancing Physical Distancing - Maintain 1.5m between yourself & others
Cashless Payment Cashless Payment - Use cashless payment to minimise contact.
Shop online Covid 19 Update
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  • Dissolves existing creosote accumulations and prevents further build-ups
  • Reduces wood smoke particulate emissions by up to 54%
  • Improves the combustion efficiency of your heater providing up to 17% more value from wood
  • Cleans the heater glass window
  • Effective for up to 3 months of continuous use

The SmartBurn device makes cleaning your chimney flue simple and stress free! It contains a mixture of natural, non-toxic and non-corrosive ingredients which dissolve existing creosote accumulations whilst preventing further build-ups. SmartBurn improves the combustion efficiency of your heater providing up to 17% more value from wood, reducing smoke and particulate emissions by up to 54% and keeping your heater glass door clean.

We will gladly assist with returns and exchanges of this product in accordance with our returns and exchanges policy

Returns policy

Shop wherever you are, whenever you want.

  • Buy products online from our wide range
  • Click & Collect your purchase in-store or we'll deliver it to you
  • Zip pay is now available to purchase products online

Visit our Shop Online page to learn more.