Can I get a pre-purchased tap or mixer installed?
How much does it cost?
Does Bunnings offer any other installation services?
Do I have to buy a tap or mixer from Bunnings?
Yes, installation is provided as an additional service to install any tap or mixer purchased from our wide range.
How does Bunnings' in-home installation work?
How do I use my installation card?
What is Bunnings' relationship with hipages?
Bunnings has partnered with hipages to provide our customers with this handy tap and mixer installation service.
What is the time between purchase and installation?
After you have purchased your tap or mixer and installation, you can arrange a time that is convenient for both you and the tradesperson.
Where do I find an installation card?
Installation cards are located in the plumbing aisle or at the Special Orders desk in-store.
Who can I speak to in-store about installation?
You can speak to any team member at the Special Orders desk or your in-store plumbing expert.
Who is hipages?
hipages is Australia's number one site to find trusted, licensed tradies.
Why do I need to complete hipages' question and answer form?
In order to match you with the right tradesperson, we need to understand more about your specific job.
Does Bunnings guarantee the quality of service?
How do I return a product that has been installed?
How long will installation take?
A tap or mixer installation will take approximately 45 minutes to one hour.
What if I am unhappy with the installation?
What if my tradesperson requires additional parts?
Standard installation is included in the price, any charges related to non-standard installation are to be paid to the tradesperson directly.
What is included in the installation?
The following is included in a standard like-for-like tap or mixer installation:
Note: Tap installation includes the installation of a tap set including a spout and two taps.
Who do I speak to if I have any installation problems?
Who will install my tap or mixer?
A licensed and professional tradesperson.
Will you take away my old tap or mixer?
The clean-up and disposal of the old tap or mixer along with any rubbish caused by the installation is included in the service.
How do I pay for this installation service?
Simply pick up a tap or mixer and installation card in-store and payment can be made at the register or the Special Orders desk.
If the tap or mixer I buy is advertised for a cheaper price, will you match it?
What is your returns policy?
How do I return a product that is currently installed?
How long will it take to receive my refund?
How will I receive my refund?
I have changed my mind, can I return the installation card to Bunnings?
I have lost my installation card, who should I contact?
One of the products installed has an installation issue, can I get a refund?
One of the products installed is faulty, what are my options?
The item installed was the wrong size/colour, will you exchange it?
What is your returns policy for tap or mixer installations?
Please contact hipages on 1300 043 520 to discuss available options.
What are the terms and conditions?