Can I get a pre-purchased pet enclosure assembled?
How much does it cost?
Our Pet Enclosure Assembly service is available from $65 for the assembly of a kennel. Assembly of other pet enclosures will incur additional charges.
Do Bunnings offer any other assembly services?
Yes, we offer a range of in-home and in-store services, including Play Equipment assembly, Outdoor Patio Heater assembly and Play Shed assembly. For more information, take a look at our Services page.
Does Bunnings guarantee the quality of service?
All works carried out will be warranted by the service agent.
How do I return a product that has been assembled?
How long will assembly take?
This will vary depending on your assembly requirements. For more details regarding assembly times please discuss with your service agent.
What if I am unhappy with the assembly?
What if my service agent requires additional parts?
If additional parts are required, the customer will pay the service agent directly on the day of assembly.
Who do I speak to if I have any assembly problems?
Who will assemble my Pet Enclosures
An Ezi service agent.
Will you take away my old Pet Enclosures?
No. The safe disposal of the old Pet Enclosures is the customers responsibility.
Do I have to buy my pet enclosure from Bunnings?
Yes, assembly is provided as an additional service to assemble pet enclosures purchased from our wide range.
How does Bunnings' in-home assembly work?
Purchase a pet enclosure at Bunnings and pick up an assembly information card. Assembly can be organised in-store at the Special Orders desk or over the phone.
How do I use my information card?
Follow the instructions on the Pet Enclosure Assembly information card to arrange assembly in-store or over the phone.
What is the time between purchase and assembly?
After you have purchased your pet enclosure product and assembly, you can arrange a time that is convenient for both you and the service agent.
Where do I find an information card?
Assembly information cards are located in the pet enclosure aisle or at the Special Orders desk in-store.
Who can I speak to in-store about assembly?
You can speak to any team member at the Special Orders desk or your landscape expert.
How do I pay for my Pet Enclosure Assembly?
You can pay for your Pet Enclosure Assembly in-store at your local Bunnings or over the phone. Simply speak to a team member at the Special Orders desk.
If the Pet Enclosures I buy are advertised for a cheaper price, will you match it?
What is your returns policy?
How do I return a product that is currently assembled?
How long will it take to receive my refund?
How will I receive my refund?
I have changed my mind; can I get a refund on my assembly?
If your product has not been assembled, you can request a refund at your local Bunnings Store.
One of the products assembled has an assembly issue, can I get a refund?
One of the products assembled is faulty, what are my options?
The item assembled was the wrong size/colour, will you exchange it?
What is your returns policy for Pet Enclosure Assembly?
What are the terms and conditions?
Please ensure you have read our terms and conditions for the Pet Enclosure Assembly service.
Bunnings Group Limited requires builders' licences & security licences in certain circumstances and is licensed as follows:
SA: Builder Licence No: BLD 248065;
QLD: QBCC Act Licence No: 1191280;
NSW: Builder Licence No: 186807C Tel: (03) 8831 9777
VIC Security Licence No: 954-386-50S
QLD Security Licence No: 4251838