Bunnings Warehouse

Salelink

Salelink

We’re a Australia-based online retailer offering a wide range of products for your home, car, garden, outdoor adventures, hobbies and everyday life.

From electronics and home essentials to tools, automotive accessories, outdoor products, sports equipment and more, we’re always looking for useful products at prices that offer great value.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Salelink Shipping Policy

Shipping Policy
Delivery Address

PO Box delivery is available for products weighing less than 22 kg and measuring less than 1 metre in length. For products exceeding these limits, please provide a valid physical delivery address during checkout.

Please ensure that your delivery details are correct before completing your order. Address changes may not be possible after payment has been processed, particularly once the order has entered the dispatch process.

Dispatch Timeframe

Orders with correct delivery information are generally dispatched within 1 business day of receiving payment.

Delivery Timeframe

Please allow approximately 2–12 business days for delivery after dispatch, depending on the delivery location, product size and weight, and the delivery network.

Deliveries to regional or remote areas may take longer than the estimated timeframe. Delivery times may also be affected by circumstances outside our control, including carrier delays, public holidays, severe weather, or increased network demand.

Shipping Method and Carrier

Orders will be delivered using Australia Post or a courier service, depending on the size and weight of the product and the most suitable delivery method.

Shipping Costs

Applicable shipping costs will be displayed at checkout before the order is placed.

Tracking

Tracking information will be provided after the order has been dispatched, where tracking is available for the selected delivery method. Customers can use the tracking information to monitor the progress of their delivery.

Damaged or Missing Deliveries

If your order arrives damaged, is missing, or has not arrived within the expected delivery timeframe, please contact us using the Contact Seller function through your Bunnings order. Please provide your order details and relevant information about the issue so we can investigate and assist with an appropriate resolution.

Contact and Delivery Updates

For questions regarding your delivery, delivery timeframe, or an issue with your order, please use the Contact Seller function through your Bunnings order.

Nothing in this shipping policy excludes, restricts, or limits any rights or remedies available to you under the Australian Consumer Law (ACL).

Salelink Return Policy

Returns and Refunds

If you change your mind about a product purchased from us, please contact us using the Contact Seller function through your Bunnings order within 30 days. Please do not return or post an item before receiving our return instructions, as this may affect our ability to identify and process the return.

Change-of-Mind Returns

For eligible change-of-mind returns:

The product must be in resalable condition.
The product must be unused and returned in its original packaging with all accessories.
The product and packaging must be unopened and undamaged.
Return postage costs are the responsibility of the customer.
An applicable freight fee and 20% restocking fee will apply to eligible change-of-mind returns.
These charges also apply to orders cancelled after the item has already been dispatched from our warehouse.

The item must meet the above conditions to qualify for a change-of-mind refund. For change-of-mind returns, we will process the refund after the returned product has been received at our premises and inspected.

Lost or Damaged Deliveries

If an item is lost during transit or arrives damaged during delivery, please contact us using the Contact Seller function through your Bunnings order. We will assess the issue and, where appropriate, arrange a replacement, refund, repair, or other suitable remedy.

Faulty, Incorrect or Not-as-Described Products

We warrant our products against defects in materials and workmanship. If a product is faulty, defective, incorrectly supplied, or not as described, please contact us using the Contact Seller function.

We will assess the issue and, where applicable, arrange a repair, replacement, refund, or other appropriate remedy.

Our voluntary warranty does not cover damage resulting from use for which the product was not intended, misuse, mishandling, improper removal or reinstallation, neglect, accident, or tampering, where such circumstances are not covered by the Australian Consumer Law.

Australian Consumer Law

Nothing in this policy excludes, restricts, or modifies any rights or remedies available to you under the Australian Consumer Law (ACL).

Where a product has a consumer guarantee failure under the ACL, you may be entitled to a repair, replacement, refund, or other remedy as required by law.

Any return conditions, return postage costs, freight fees, or restocking fees stated in this policy apply only to eligible change-of-mind returns and do not limit or exclude your rights under the ACL.

How to Request a Return

To request a return or report an issue with your order, please use the Contact Seller function through your Bunnings order. Please provide your order details and the reason for the return or issue. We will provide the relevant return instructions and advise you of the next steps.

"For any returns, please contact us via the contact seller link in your Bunnings order confirmation email."