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Safety and Mobility

Safety and Mobility are an Australian family company have proudly supplied the aged care, disability, hospital and community care sectors Australia-wide for near two decades! Trust, quality and service is at the heart of what we do when it comes to providing the equipment you need. Our innovative and unique equipment is produced to the highest quality, always with end-users and carers in mind. We continually reinvest in product research and development to ensure our equipment remains at the forefront of the sectors we service. Feel at ease purchasing from Safety and Mobility knowing are products are industry leading and shipped out to you within one business day. Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Safety and Mobility Shipping Policy

We aim to dispatch all items within 1 business day from our Sydney warehouse. Under normal conditions deliveries will take 2-5 business days, however orders to remote areas may take longer. \n\nFreight and delivery fees are payable by the customer and calculated based on the shipping location and boxed dimensions. We work with various freighting companies to provide reasonable freight costs and quality service – the type will be determined by us based on the shipping location and boxed dimensions. Additional fees may apply for re-delivery or re-direction requests. \n\nCombined postage for different products is not available as size and weight limitations prevent items from being packaged in a single box. \n

Safety and Mobility Return Policy

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email. We take customer satisfaction seriously and want to ensure that every customer is 100% satisfied with their purchase so we offer a generous 30-Day Return Policy from date of invoice. We will only accept returns for change of mind if the goods are unused, undamaged and in a resalable condition complete with all original parts, documents and packaging. Due to our infection control policies, change of mind returns will not be provided on the following types of goods unless the product fails to meet a consumer guarantee under Australian Consumer Law. This includes but is not limited to items in the following categories: • Clothing/Incontinence Wear • Daily Living Aids • Bathroom/Toilet Aids • Bedroom Equipment and Aids • Infection Control Products • some Mobility Aids • Fall Prevention Aids. Goods must be returned at the customers expense and any refund will be less the original freight fees. Some items may attract a restocking fee which will also be deducted from the refund price. This policy is in addition to your rights under the Australian Consumer Law.