Great furniture turns a house into a home. ROOMO furniture acts as your warm companion, witnessing every cozy, peaceful moment with your beloved family at home.

Our professional team sticks to your daily needs, crafting safe, delicate and premium furniture for your warm life.

ROOMO’s ultimate goal is to bring constant comfort and happiness to you and your family.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

All items are dispatched from our warehouse in Melbourne, Australia.

We aim to dispatch all orders within 1 business day after full payment has been received.

Under normal conditions, delivery will take between 3 and 8 business days after dispatch, depending on your location. Deliveries to remote areas may require additional time.

Tracking information will be provided once your order has been dispatched, where available.

For any delivery enquiries, please contact us via the Contact Seller link in your Bunnings order confirmation email.

Our warehouse is not open to the public; therefore, we do not offer a pick-up option.

Shipping charges include postage and handling costs and are calculated based on the size, weight, and delivery location of each product.

We work with a range of courier partners to provide reliable delivery services at competitive freight rates. The courier used will depend on the size, weight, and destination of your order.

Combined shipping is generally not available for different products due to size and weight restrictions.

Some products may be delivered in multiple cartons.

We currently deliver only to addresses within Australia.

Delivery timeframes are estimates only and may be affected by circumstances outside our control, including carrier delays, severe weather, public holidays, and deliveries to regional or remote locations.

Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law.

We accept returns. For any returns or enquiries, please contact us via the Contact Seller link in your Bunnings order confirmation email.

We are happy to assist if:

-You have changed your mind and wish to request a return.
-Your product was damaged during transit.
-You are not satisfied with a product you have purchased or believe it has a fault.

Please contact us as soon as reasonably practicable so we can assist you with the appropriate return process.

Please follow all return instructions provided to you. Do not return or send any items before receiving return instructions, as this may delay or prevent the identification and processing of your return.

For change-of-mind returns only, applicable freight charges and any applicable restocking fees may be deducted from your refund. This also applies to orders cancelled while in transit.

We cannot accept change-of-mind returns for mattresses once they have been removed from their vacuum-sealed packaging.

Nothing in this Returns Policy limits or excludes your rights under the Australian Consumer Law. Customers are entitled to remedies under the Australian Consumer Law where applicable.