Returns Policy
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
We want you to be satisfied with your purchase. If you wish to return an item, please review the following conditions.
Change of Mind Returns
We are happy to offer a refund or exchange for change-of-mind purchases within 30 days of receiving your order, provided that:
The item is unused, in its original packaging, and in brand-new condition.
The item is returned in a resaleable condition.
If the item is damaged during return transit, we may be unable to provide a refund or exchange.
Return shipping costs for change-of-mind returns are the responsibility of the customer.
Faulty, Damaged or Incorrect Items
Nothing in this policy limits your rights under the Australian Consumer Law.
If your item arrives faulty, damaged, incorrect, or not as described, please contact us as soon as reasonably practicable via the Contact Seller link in your Bunnings order confirmation email. We may request photographs or additional information to help assess the issue.
Where applicable under the Australian Consumer Law, we will provide an appropriate remedy, which may include a repair, replacement, or refund.
Approved refunds will be processed back to the original payment method once the returned item has been received and inspected, where required.