At RepoGuysAU, we are your trusted wholesaler, dedicated to bringing you the best deals and an extensive range of products delivered right to your doorstep with just a click. Our robust customer support team is always ready to assist you, ensuring that all inquiries are addressed within 24 hours.

We pride ourselves on efficient service, dispatching all orders daily from our warehouses in Sydney and Melbourne. Our goal is to fulfill your orders within one business day, minimizing your waiting time because we understand how eager you are to receive your products as soon as possible.

Our business model is built around our customers, focusing on satisfaction through quality products, competitive pricing, and exceptional service. Customer obsession and simplifying your experience are at the core of our mission. We are passionate about what we do and are committed to delivering a better tomorrow for our customers.

If you have any questions or need assistance regarding any of the products in our store, please don’t hesitate to reach out. We’re here to help!

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

At RepoGuysAU, we are committed to providing fast and reliable shipping for all orders. Please read the following information regarding delivery timeframes, signature requirements.

Estimated Delivery Times

Metro Areas: 1–5 business days

Regional Areas: 1–7 business days

Please note: In rare cases, deliveries to regional locations may take up to 2 weeks due to carrier delays. We appreciate your patience and understanding.

If there’s no tracking update or movement, please contact us so we can follow up with the courier on your behalf.

Orders dispatched on Fridays may experience tracking delays over the weekend. Kindly allow time for tracking to update before reaching out.

Signature on Delivery
All parcels are shipped with a signature required for added security. If you prefer your item to be left in a safe place without a signature, please notify us before dispatch so we can arrange this with the courier.

Proof of Delivery
All orders are shipped with signature confirmation. If you're unable to locate your delivery, please contact us and we’ll supply proof of delivery.

We are not responsible for parcels collected or signed for by unauthorized persons. Once the order has been signed for, our obligation as the seller is fulfilled.

For any further questions regarding shipping, please don’t hesitate to reach out — we’re here to help!

For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

At REPOGUYS, we are committed to ensuring your satisfaction with every purchase. Our returns policy is designed to provide fair and accommodating options should your purchase not meet your expectations.

Change of Mind Returns:

You can return your item within 14 days of receiving it under our change of mind policy.

The item must remain unopened, unused, and undamaged. Used items will not be accepted for return.

Please note that initial postage costs will be deducted from your refund.

Return shipping costs are the responsibility of the buyer.

A 15% restocking fee will apply to the refund after we receive and inspect the item.

Issues or Faulty Items:

If you experience any issues or discover that your item is faulty, please contact us via the contact seller link in your Bunnings order confirmation email.

Return Process:

For change of mind returns, ensure the item is in its original, unopened condition.

Please raise a ticket to initiate the return process and receive further instructions.

Ensure the item is securely packaged to prevent any damage during transit.

Refunds and Exchanges:

Refunds will be processed promptly upon receipt and inspection of the returned item.

If you prefer an exchange, we will work with you to facilitate this process efficiently.

Warranty Information:

Brand new items: 12-month warranty.

For any questions or assistance, please raise a ticket. We are here to help!