Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsRegional Access Network
Regional Access Network Pty Ltd (RAN) is a dynamic and innovative company that provides high-quality telecommunications products and services. With its headquarters in Sydney, Australia, with an offices in Melbourne, Osaka and San Diego, RAN is strategically positioned to serve the Asia-Pacific and global markets. The company's core mission is to provide comprehensive, end-to-end support in the tech space, distinguishing itself from other brands by offering a level of service and product integration that is unparalleled in the industry. At Regional Access Network Pty. Ltd. (RAN), we understand that innovation and performance are essential for tech enthusiasts. With over 30 years of Telecommunications operational Experience , We specialise in providing state-of-the-art, cost-effective mobility solutions that keep you connected, no matter where you are.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Regional Access Network Shipping Policy
Delivery varies by location, please see the expected timeframe to receive your product below:
Metro: 1-4 business days
Regional: 1-6 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
For inquiries, please contact us via the contact seller link in your Bunnings order confirmation email.
Metro: 1-4 business days
Regional: 1-6 business days
No delivery to PO Box addresses or Parcel Lockers.
If you are unavailable at the time of delivery re-delivery fees may apply.
For inquiries, please contact us via the contact seller link in your Bunnings order confirmation email.
Regional Access Network Return Policy
Warranty Claims:
Most of our products are supported by a 24-month warranty. This warranty covers all manufacturer's faults with the product. Some of our products may have a different warranty period; please refer to the product description for details. If an issue arises with your order, please don't hesitate to contact us through your Account to submit a warranty claim.
PRODUCT RETURNS FOR CHANGE OF MIND
If you change your mind or have ordered the wrong model, you can return the item, but some conditions apply:
Our returns policy is 30 days from the date of purchase. Packaging must be in original state and unopened to receive a refund or exchange.
Freight costs cannot be refunded.
Please contact us for a RETURN AUTHORISATION NUMBER. Please do not send the goods without an RA number, as it will delay your refund processing.
IF THE ITEM IS UNUSED AND UNOPENED
A refund will be paid to you, excluding freight, and the 10% deduction for administration will be made.
Your item must be returned unused, in its original packaging, and in the same condition as when you received it, with no shrink wrapping or security seals broken.
The return freight cost and option insurance are payable by the customer. Regional Access Network is not liable for any damage caused while the goods are not in our possession.
To complete your return, contact us with your order details and we will provide a 'Return Authorisation' number.
ORDER CANCELLATIONS
If the item has not been shipped yet and you change your mind, we can cancel and refund your payment. A 10% deduction to cover administration and unrecoverable commissions applies. Please be positive about your purchase when you place an order.
REFUNDS (if applicable)
Once your returned product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or any deductions that may apply.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow a few days to process your return.
Freight costs are not refundable.
Consumable items that cannot be reused (e.g., screen protectors) will have the replacement cost deducted from the refund.
We cannot accept returns or refunds for products where the PIN/pattern lock/fingerprint security cannot be removed. If we are unable to remove the security locks, the device will be returned to the customer, and the refund will be declined.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, don't hesitate to get in touch with us through your account
Shipping
To return your product, please email us first so we can provide the return instructions.
Shipping costs are non-refundable. Return shipping is the customer's responsibility.
Please use a trackable shipping service. We cannot guarantee that we will receive your returned item.
There is no shipping charge if the item is DOA, damaged or faulty.
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.
Most of our products are supported by a 24-month warranty. This warranty covers all manufacturer's faults with the product. Some of our products may have a different warranty period; please refer to the product description for details. If an issue arises with your order, please don't hesitate to contact us through your Account to submit a warranty claim.
PRODUCT RETURNS FOR CHANGE OF MIND
If you change your mind or have ordered the wrong model, you can return the item, but some conditions apply:
Our returns policy is 30 days from the date of purchase. Packaging must be in original state and unopened to receive a refund or exchange.
Freight costs cannot be refunded.
Please contact us for a RETURN AUTHORISATION NUMBER. Please do not send the goods without an RA number, as it will delay your refund processing.
IF THE ITEM IS UNUSED AND UNOPENED
A refund will be paid to you, excluding freight, and the 10% deduction for administration will be made.
Your item must be returned unused, in its original packaging, and in the same condition as when you received it, with no shrink wrapping or security seals broken.
The return freight cost and option insurance are payable by the customer. Regional Access Network is not liable for any damage caused while the goods are not in our possession.
To complete your return, contact us with your order details and we will provide a 'Return Authorisation' number.
ORDER CANCELLATIONS
If the item has not been shipped yet and you change your mind, we can cancel and refund your payment. A 10% deduction to cover administration and unrecoverable commissions applies. Please be positive about your purchase when you place an order.
REFUNDS (if applicable)
Once your returned product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund or any deductions that may apply.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow a few days to process your return.
Freight costs are not refundable.
Consumable items that cannot be reused (e.g., screen protectors) will have the replacement cost deducted from the refund.
We cannot accept returns or refunds for products where the PIN/pattern lock/fingerprint security cannot be removed. If we are unable to remove the security locks, the device will be returned to the customer, and the refund will be declined.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, don't hesitate to get in touch with us through your account
Shipping
To return your product, please email us first so we can provide the return instructions.
Shipping costs are non-refundable. Return shipping is the customer's responsibility.
Please use a trackable shipping service. We cannot guarantee that we will receive your returned item.
There is no shipping charge if the item is DOA, damaged or faulty.
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.