At Parts Factory Australia, we are proudly Australia-based and passionate about keeping your vehicles running smoothly. With over a decade of hands-on experience in the automotive industry, we specialise in high-quality aftermarket parts that combine durability, performance, and reliability. From window regulators and alternators to power steering pumps and hard-to-find components, every part we stock is carefully selected to meet the highest standards.

We understand how important it is to get back on the road quickly, which is why we offer fast, nationwide postage and exceptional customer support. Every product comes with our 3-year warranty, giving you confidence and peace of mind in every purchase. At Parts Factory Australia, we don’t just sell parts—we provide solutions, advice, and a true commitment to quality that you can rely on.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Shipping Policy. We prioritise fast and reliable shipping for all our customers. Orders placed during business hours are dispatched immediately to ensure prompt delivery. For orders under 1 kilogram, delivery is expected within 2 days (3 days for Western Australia). Standard delivery for any part typically takes 2-4 days.

Queensland: 1-2 Days
New South Wales: 1-2 Days
South Australia: 2 Days
Northern Territory: 2 Days
Victoria: 1-2 Days
Australian Capital Territory: 1-2 Days
Western Australia: 2 Days
Tasmania: 2 Days
Packages between 1Kg and 10Kg: (Standard Australia Post)

Queensland: 2-3 Days
New South Wales: 2-4 Days
South Australia: 3-4 Days
Northern Territory: 3-5 Days
Victoria: 2-3 Days
Australian Capital Territory: 2-3 Days
Western Australia: 4-5 Days
Tasmania: 3-4 Days
All numbers are purely for your convenience, but are subject to the performance of Australia Post and other courier companies. We take no responsibility for any costs attributed to a package arriving late.

Returns Policy – Parts Factory Australia
For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

At Parts Factory Australia, we strive for 100% customer satisfaction. If you're not completely happy with your purchase, we're here to help.
7-Day Return Window: You have 7 days from the date of receipt to return the product. If 7 days have gone by since your purchase, unfortunately, we can't offer you a refund.
How to Return:
Ensure the item is in its original condition, including all packaging, manuals, and accessories.

Ship the item back to us at: For any returns, please contact us via the contact seller link in your Bunnings order confirmation email.

Conditions for Returns:
Items must be in their original condition, unused, and in the same condition that you received them.
They must also be in the original packaging.
Receipt or proof of purchase is required for all returns.
Exclusions: The following types of items cannot be returned:

Custom-made or special order parts.
Items on sale or clearance.
Any item not in its original condition or damaged for reasons not due to our error.

Refunds: Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For any further queries related to returns, please feel free to contact our dedicated customer service team.