Lowest Price Policy^
Free delivery* with
4 hour Click & Collect
Easy in-store ReturnsNarwal
Our mission is to help people live freely and passionately
We believe life is better when you have time for what truly matters. At Narwal, our mission is to simplify everyday living by replacing tedious tasks with smart, innovative technology — giving people more freedom, comfort, and joy at home.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
We believe life is better when you have time for what truly matters. At Narwal, our mission is to simplify everyday living by replacing tedious tasks with smart, innovative technology — giving people more freedom, comfort, and joy at home.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.
Narwal Shipping Policy
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
We offer free postage via Auspost. Our current dispatch times are 24 hours.\t
If you have any questions, you can contact our customer service team, thank you for your support!
We offer free postage via Auspost. Our current dispatch times are 24 hours.\t
If you have any questions, you can contact our customer service team, thank you for your support!
Narwal Return Policy
Return Policy
You can try a product for 30 days. For any undamaged product, if you are not completely satisfied, simply return it to us within 30 days from the date of shipment.
However, there are a few important things to keep in mind when returning a product you purchased from Narwal Australia:
All products must be returned in good condition, in original boxes (whenever possible), and with all accessories to ensure full credit.
Products can be returned only in the country or region in which they were originally purchased.
Only items that have been purchased directly from narwal.net.au, can be returned to Narwal Australia. Products purchased through other Retailer must be returned in accordance with their respective returns and refunds policy.
How To Return a Product
Please contact us via the order history to receive return instructions.
Once you have received return confirmation, pack the Product securely in the original package, if possible.
Enclose the Warranty Card with the product. If you cannot send your Warranty Card, please include your order number, product serial number, billing name, and address with the product. If the unit is not faulty, all costs of postage are to be paid via the customer
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
Refund Policy
Some purchases from might be eligible for a refund. To request a refund, please contact us via the contact seller link in your Bunnings order confirmation email to receive refund instructions. You can expect a refund in the same form of payment originally purchased within approximately 7 business days of receiving your return and confirming the product status.Â
Damaged or Defective Products
If you receive a damaged or defective product, contact us via the contact seller link in your Bunnings order confirmation email within 30 days from the date of shipment.
You can try a product for 30 days. For any undamaged product, if you are not completely satisfied, simply return it to us within 30 days from the date of shipment.
However, there are a few important things to keep in mind when returning a product you purchased from Narwal Australia:
All products must be returned in good condition, in original boxes (whenever possible), and with all accessories to ensure full credit.
Products can be returned only in the country or region in which they were originally purchased.
Only items that have been purchased directly from narwal.net.au, can be returned to Narwal Australia. Products purchased through other Retailer must be returned in accordance with their respective returns and refunds policy.
How To Return a Product
Please contact us via the order history to receive return instructions.
Once you have received return confirmation, pack the Product securely in the original package, if possible.
Enclose the Warranty Card with the product. If you cannot send your Warranty Card, please include your order number, product serial number, billing name, and address with the product. If the unit is not faulty, all costs of postage are to be paid via the customer
Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to the warehouse.
Refund Policy
Some purchases from might be eligible for a refund. To request a refund, please contact us via the contact seller link in your Bunnings order confirmation email to receive refund instructions. You can expect a refund in the same form of payment originally purchased within approximately 7 business days of receiving your return and confirming the product status.Â
Damaged or Defective Products
If you receive a damaged or defective product, contact us via the contact seller link in your Bunnings order confirmation email within 30 days from the date of shipment.