Motorbike Parts Australia — Shipping & Delivery Policy
We dispatch from the Gold Coast, QLD every business day.
At a Glance
Same-day dispatch on orders placed before 2:00PM AEST
2–3 business days delivery Australia-wide (typical)
Dispatched from our Gold Coast, QLD warehouse
Full tracking included via Australia Post
1. Delivery Timeframes
Delivery times below are estimates from our Gold Coast, QLD warehouse using Australia Post Express. All times are business days from the day of dispatch.
DestinationEst. DeliveryServiceBrisbane & SEQNext Day (often same day)Australia Post ExpressSydney & NSW1–2 business daysAustralia Post ExpressMelbourne & VIC1–2 business daysAustralia Post ExpressAdelaide & SA2–3 business daysAustralia Post ExpressPerth & WA3–5 business daysAustralia Post ExpressDarwin & NT3–5 business daysAustralia Post ExpressHobart & TAS2–4 business daysAustralia Post ExpressNew Zealand5–7 business daysInternationalOther International7–14 business days (enquire for quote)International
Please note: Delivery times are estimates based on Australia Post's Express network. Remote areas, public holidays and peak periods (Christmas, Easter) may add 1–2 days. For time-sensitive orders, please contact us before placing your order and we'll advise expected delivery.
2. Same-Day Dispatch
Order before 2:00PM AEST on a business day and your part leaves our Gold Coast warehouse the same day. We process and pack orders throughout the day — not in one batch at the end.
Daily Dispatch Schedule
8:00AM AEST — Warehouse opens. Our team begins processing overnight orders and preparing stock for dispatch (Monday–Friday).
2:00PM AEST — Same-day cutoff. Orders placed before 2PM are packed and dispatched the same business day. You'll receive your tracking number within a few hours of ordering.
3:00PM AEST — Australia Post collection. Australia Post collects from our warehouse in Molendinar each afternoon. Your parcel enters the Express network immediately.
5:00PM AEST — Warehouse closes. Orders placed after 2PM are processed the following business day. Saturday orders dispatched same day if placed before 12PM AEST.
3. How We Package Your Order
We package every part to survive the transit — not just meet the minimum. Electrical components are particularly sensitive and receive extra protection on every order.
Anti-Static Protection — All electrical parts (starter motors, coils, sensors, regulators) are wrapped in anti-static packaging to prevent ESD damage in transit.
Foam Padding — Internal foam padding and bubble wrap on all parts. Heavier items like starter motors are double-boxed for extra protection.
Sealed & Labelled — All parcels are sealed with reinforced tape and clearly labelled. Fragile items are marked as such for Australia Post handlers.
Tracking Included — Every parcel ships with a unique Australia Post tracking number emailed to you immediately after dispatch. Monitor delivery in real time.
4. International Shipping
We ship internationally to New Zealand and select destinations worldwide. International orders are sent via Australia Post International with full tracking.
New Zealand — available at checkout, estimated 5–7 business days.
USA, UK, Canada, Europe — available, contact us for a shipping quote before ordering.
Asia Pacific — available to most countries, contact us for timeframes and rates.
International customers are responsible for any import duties, taxes or customs fees in their destination country.
For international orders not covered at checkout, email us with your country and the part you need and we'll provide a shipping quote within 24 hours.
5. Missing, Damaged or Late Orders
While we package every order carefully and use Australia Post Express, occasionally parcels can be delayed, damaged or go missing in transit. Here's what to do:
Check your tracking number via Australia Post's website first — most delays show in the tracking system.
Check your safe drop location — Australia Post may have left the parcel in a safe place or at a nearby post office.
Contact us if the parcel shows as delivered but you haven't received it, or if it's more than 2 days beyond the estimated delivery.
Damaged in transit? Take photos of the packaging and the damage immediately and email them to us within 7 days of delivery. We'll arrange a replacement at no cost to you — we take full responsibility for transit damage.
6. Shipping FAQs
What if I miss the 2PM cutoff?
Your order will be dispatched the following business day. Orders placed Friday after 2PM are dispatched Monday morning. Saturday orders placed before 12PM ship Saturday.
Do you ship to PO Boxes?
Yes — Australia Post Express delivers to PO Boxes across Australia. Enter your PO Box address at checkout as normal.
How do I track my order?
You'll receive an email with your Australia Post tracking number as soon as your order is dispatched. Track at auspost.com.au or via the Australia Post app.
Shipping Enquiries
Hours: Monday–Friday 8am – 5pm AEST | Saturday 9am – 2pm AEST
For any delivery enquiries or shipping issues, please contact us via the Contact Seller link in your Bunnings order confirmation email.