Party and everyday essentials trusted by over 600,000 customers — now delivered Australia-wide to make every celebration easy and memorable!

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Items are dispatched within 2 Business Days. Delivery varies by location, and typically should be:

Metro: 1-4 business days

Regional: 1-6 business days

If no one is available at the delivery address, the item will be left in a safe location. If not safe location exists it will be taken to the nearest post office.

Returns and Refund Policy

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email

We want you to love everything you order from us! If something’s not quite right, we’re here to make returns quick and hassle-free.



Changed Your Mind?

No worries! You can return items for a refund if:





You return the item within 30 days of delivery



The item is unused, unopened, and in original packaging



It’s in brand new, re-saleable condition





What Can’t Be Returned

Due to hygiene and safety reasons, we can’t accept returns for:





Costumes that show signs of use: makeup, fake tan, pet hair, perfume, body odour, etc.



Items that are stretched, torn, damaged, or altered



Pet costumes/accessories



Bulk/special orders



Mystery boxes (full or partial contents)



Perishable goods



Hosiery, contact lenses

Sealed Packaging Only
The following can only be returned if unopened and in sealed packaging:





Socks



Eyelashes



Makeup



Wigs & wig caps



Moustaches & beards



Teeth, fangs



Earrings



Prosthetics

If these items are opened or used, they will not be refunded and will be safely discarded.



Refunds & Fees

Original shipping fees are non-refundable (except in the case of damaged, faulty or damaged on arrived items).

We inspect every return carefully. Items returned in poor condition or not meeting our policy may be rejected.





Faulty or Damaged Items

If your item is faulty, incorrect, or significantly different from what was described, contact us immediately.


We may ask for photos or videos to verify the issue.
Do not dispose of the item before contacting us — we won’t be able to assist if it’s gone.

If needed, we’ll send you a prepaid return label (at no cost to you).



Faulty Costumes – What Counts?

We’ll refund or replace costumes if they’re not wearable or not fit for use.
These do not qualify for a refund/replacement:





Loose threads, minor fraying



Slight colour differences



Cosmetic marks that can be cleaned



Misaligned zippers or missed stitches



Re-attachable embellishments or buttons

Not happy with the costume? You can still return it under our change of mind policy.



Want to Exchange?

To get the correct size or product quickly:





Place a new order online



Return the original item for a refund using our change of mind process



What If It Arrives Late?

Delivery times are estimates and not guaranteed.
If your order arrives after your event, feel free to return it under our change of mind policy.