Princess Trade dispatches your purchases items in 1 business day after payment being received.
Items will be dispatched by either Australia Post eParcel or Couriers. You will receive an email confirmation of your order including a tracking number, as soon as your goods are dispatched.
Please make sure that the delivery address you supply us is correct. We try to process our orders quickly so even if you email us there is a HIGH CHANCE that we will NOT be able to change the delivery address. If your item returns due to incorrect address, we will be charging delivery again as well as a Return to Sender Fee of $15. Please refer to our Returns Policy for further information.
Please note that you might receive the tracking number and when you track it, it may say the tracking is invalid. The reason is that Australia Post and Couriers' tracking data does not reflect on their website straight away. Therefore, please allow another few hours until the first few scans are updated to the tracking system in their website. If you are unable to track the shipment after 2 or more days, please contact us and we will check what is happening to the delivery for you.