Established in 1963, H.A.G has successfully transformed from a small importer of homewares to the owner of one of Australia’s pre-eminent brands, Maxwell & Williams.
In addition to Maxwell & Williams, H.A.G has a stable of high-profile homewares brands including Casa Domani, Krosno and WOLL.

Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Shipping-

•The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.

•H.A.G. Import Corpn (Australia) Pty Ltd are unable to specify a delivery time.

•Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.

•The couriers or postal services nominated by H.A.G. Import Corpn (Australia) Pty Ltd will deliver Products during local business hours (9am to 5pm, Monday to Friday)

•H.A.G. Import Corpn (Australia) Pty Ltd is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by H.A.G. Import Corpn (Australia) Pty Ltd (as notified to the Customer) in relation to date and time of delivery. H.A.G. Import Corpn (Australia) Pty Ltd shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.

•If an incorrect address is given at the time of ordering and an order is required to be reposted due to a fault by the Customer, it will be at the customers expense to re-send the order.

•We offer a $14.95 flat rate for standard shipping on all orders Australia-wide.

•During non-holiday and non- promotional periods all orders are dispatched within 1-3 business days from our Melbourne warehouse. During Holiday periods such as Christmas and New Year, and promotional periods, it is likely that dispatch from our warehouse will occur in 3-5 business days after your order is placed.

•Items can be conveniently delivered to your home or office and take place Monday - Friday during normal business hours.

•Our couriers require signature on delivery, so please ensure that there will be someone available at the nominated delivery address. If someone is not available, a ‘missed delivery notice’ will be left with information on how to collect from your local Post Office. If left uncollected for 10 business days, the parcel will be returned to sender.

•If you cannot be available to accept your delivery, you may contact the courier directly to provide them with an ‘Authority to Leave’ the goods unattended, this will, however void your warranty and neither Krosno nor our courier can be held liable for any loss, theft, or damage to your item.

Tracking your order - \nOnce your parcel has been received by the courier, you will receive an email or text with your tracking details, and instructions for how to track your order.

Estimated Delivery Time -
Dispatch:
1-3 business days during non-holiday periods. 3-5 business days during holiday periods.

Standard Shipping after dispatch from warehouse:
Melbourne: 2 Business Days
Sydney, Brisbane, Hobart, Canberra: 3-4 Business Days
Perth, Darwin: 5-6 Business Days

Please allow up to 8 business days for rural or remote areas, and that these time frames are estimates, and our carrier endeavours to meet these estimates at all times.\n\n

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email.

All Maxwell & Williams products come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The below products covers warranty in addition to any rights and remedies of the consumer under a law in relation to the goods to which the warranty relates.

Maxwell & Williams Cutlery:
Maxwell & Williams guarantee this product to be free of material and manufacturing defects for 25 years under normal domestic use. Damage caused by misuse or abuse is not covered by this guarantee. Maxwell & Williams will at its discretion, repair or replace at no charge unsatisfactory products which are deemed faulty under this guarantee. Our goods come with guarantee that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Maxwell & Williams Salt and Pepper Mills:
Your Maxwell & Williams mill contains the finest quality materials to ensure durability and reliability. We are so confident of the quality of our mills that your mill is guaranteed for 5 years. Maxwell & Williams guarantee this product to be free of material and manufacturing defects for 5 years under normal domestic use. Damage caused by misuse or abuse is not covered by this guarantee. Maxwell & Williams will at its discretion, repair or replace at no charge unsatisfactory products which are deemed faulty under this guarantee

Maxwell & Williams BakerMaker:
Maxwell & Williams guarantee this product to be free of material and manufacturing defects for 25 years under normal domestic use. Damage caused by misuse or abuse is not covered by this guarantee. Maxwell & Williams will at its discretion, repair or replace at no charge unsatisfactory products which are deemed faulty under this guarantee.