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Maxon Products

Maxon Products is quality committed brand and one of the leading suppliers for homewares, pet supplies, and furniture across Australia. Before reaching your doorstep, the products undergo multiple quality checks to ensure you get the best out for your money spent. Leaving a smile on your face with our service, quick delivery and best value for money is our mantra to succeed. Before you know, the product will be shipped out within one business day with live tracking of your product till it reaches your door. We will be delighted to add that extra gem to your house. A value we add, a change we bring. Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers

Maxon Products Shipping Policy

Before placing an order, the buyer agrees to the following Shipping and Delivery terms.\nWarehouse location: \n•\tWe ship Australia wide with express and standard carriers. All the items will be dispatched from our Melbourne warehouse. \n\nProcessing & Handling Time: \n•\tThe orders will be dispatched within 24hrs if placed before 8 am provided with the stock availability and correct address and shipping information.\n•\tSome products may be dispatched in multiple cartons and might be delivered in multiple batches depending on the courier company.\n•\tOnce a tracking number is provided, please allow the courier company to scan the package at their parcel facility to get the tracking number live and activated.\n•\tWe are backed by multiple carriers which will be picked by considering the factors like product dimensions, area and nature of delivery. \n\nCancellation/re-delivery/re-direction of an order: \n•\tOnce you have the tracking number, we will not be able to cancel the order as it would have left the warehouse already by the time you contact. \n•\tSuch cancellations will incur additional postage and restocking fees and will be considered as Change of Mind\n•\tOnce the product is dispatched, additional postage fees may apply for re-delivery or re-direction requests.

Maxon Products Return Policy

Mistakes happen but there is no place for disappointment when you shop with us. We are here working and building our best asset – Customer Satisfaction! We have a highly trained and dedicated team working on the returns and providing you with the resolutions within 48hrs or before your smile fades and a frown takes over. For quicker resolutions, all returns must be directed through our customer service team. Whether the product is damaged on arrival or lost in transit, whether there are some missing parts or you want to make a warranty claim for the product. Feel free to contact us immediately. We cannot refund or exchange goods for the change of mind or errors made while placing an order. At our sole discretion, we may allow a few exchange claims provided the claim is made within 14 days of order, the packaging is intact, the product is not used and there is no damage to the product. Please click on the Contact Seller link in your order confirmation email to contact our customer service team. Change of mind orders may attract additional freight and 15% re-stocking fees which will be deducted when your refund is processed. This also applies to order cancelled after the product is dispatched from our warehouse.