Maddox Plus is a brand committed to providing customers with exceptional value through high-quality products and outstanding service. Our mission is to enhance the daily lives of our customers by offering stylish, functional, and affordable products. We believe that everyone deserves access to the best, and we are dedicated to delivering on that promise. With Maddox Plus, you can trust that you are receiving the finest products at the best value, all backed by our unwavering commitment to customer satisfaction.

Maddox Plus is dedicated to providing the best online shopping experience. We understand the importance of prompt and reliable after-sales support, which is why we have a dedicated local team to assist with any issues or concerns. Our workshop and warehouse in Australia enable us to efficiently handle repairs and replacements, ensuring quick resolutions for our customers. Our inventory is constantly updated to include the latest and most significant items, ensuring that our customers have access to the best products and services from the convenience of their homes.
Bunnings' lowest prices policy and price guarantee does not apply to products sold directly by Bunnings' Trusted Sellers.

Our warehouse operates Monday to Friday (excluding public holidays). Orders placed on weekends or holidays will be processed the next business day. We ship from our NSW or VIC warehouses based on proximity to the delivery location, with typical delivery times of 2-5 business days. Shipping costs are calculated at checkout, and we offer several options, including Australia Post, Allied Express, and Aramex. Once dispatched, you’ll receive an email with tracking details.

Please ensure your delivery address is correct when placing your order. A signature is required upon delivery, and if no one is available, a collection notice will be left. For lost or damaged deliveries, contact us promptly for resolution.

For any returns or enquiries please contact us via the contact seller link in your Bunnings order confirmation email

Eligibility: Products must be in original condition and packaging, with all tags and accessories.
Timeframe: Returns within 14 days of receipt.
Process: Please contact us via the contact seller link in your Bunnings order confirmation email for return authorization and instructions.

Refunds: Issued to original payment method within 7-10 business days after inspection.

Shipping Costs: Customer responsible for return shipping unless product is defective/incorrect.

Defective/Incorrect Products: Return shipping covered and replacement provided.