For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
If you receive a rug that's less than perfect, please reach out and we’ll look into it right away.
We can’t accept a rug for return if it’s been used or cleaned.
You may return your rug if it's faulty for a full refund or replacement within 30 days of purchase. Faulty items must be returned in their original condition, unused, and undamaged to be eligible for a refund or replacement.
Change of mind? No problem - you're welcome to return your rug within 30 days, provided it’s unused and in original condition. Please note, return postage for change of mind is the customer’s responsibility.
Products marked as Final Sale or listed as ‘NO RETURNS’ cannot be returned.