We offer a 30-day return policy for change-of-mind items. Products must be unused, in their original packaging, and in resalable condition.
For any returns, please contact us via the Contact Seller link in your Bunnings order confirmation email.
If your item arrives damaged, faulty, incorrect, or not as described, please contact us as soon as reasonably practicable so we can arrange an appropriate remedy in accordance with the Australian Consumer Law. Depending on the circumstances, this may include a repair, replacement, or refund.
Return shipping costs for change-of-mind returns are the responsibility of the customer unless otherwise required under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.