If you change your mind, you may return your purchase within 30 days of receiving it.
To qualify for a change-of-mind return, the item must be unused, in its original condition and returned in its original packaging. You will also need to provide proof of purchase.
You are responsible for the cost and risk of returning change-of-mind items. Original delivery charges are not refundable for change-of-mind returns.
Final-sale items, custom or personalised products, perishable goods, opened hygiene items and gift cards cannot be returned because of a change of mind.
If your item is faulty, damaged, defective, not as described or incorrectly dispatched, please contact us so we can assess the issue and help resolve it.
Depending on the circumstances, you may be entitled to a replacement or refund. If your claim is valid, we will arrange or cover the reasonable cost of returning the item.
Your consumer rights
This policy is in addition to your rights under the Australian Consumer Law. Nothing in this policy limits or excludes those rights.
The 30-day return period and the exclusions listed above apply only to change-of-mind returns. They do not apply when an item is faulty, damaged, defective, not as described or otherwise fails to meet a consumer guarantee.
Refunds will be processed after we receive and inspect the returned item. Proof of purchase is required.
For any return, please contact us using the Contact Seller link in your Bunnings order confirmation email.